Product Questions and Answers , 253 reviews

Overall rating
Counts per rating level
  • 91% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
March 23, 2022

It's a quite simple app, and easy to use, the support is very helpful and fast. It can be better if we can submit several Q&A on the same page.

United States
Time spent using app: 24 days
March 23, 2022

This app is easy to use. Q & A is a perfect addition to my product pages. Dashboard is neat. Customer service is very helpful!

United States
Time spent using app: Almost 3 years
May 24, 2021

Great customer service! Hopefully they can create a fix for questions submitted by bots, if they did, that would be amazing. In the meantime if you have bots spam you with questions, contact customer service and they will delete those for you.

S U N C H I L D ®
United States
Time spent using app: Over 4 years
April 20, 2021

The customer service is very good! The support expert Milan Manvar, was incredibly patient and helpful! Thank you.

Sofary Lighting
United States
Time spent using app: Almost 3 years
June 19, 2020

Support is very responsive and knowledgeable. App works as expected. Video instructions could could offer more clarity.

Wine Cooler Expo, A Division of Praos Smart Solutions
United States
Time spent using app: Over 1 year
December 1, 2018

Exactly as expected. Doesn't automate importing reviews, and direction might need to be updated otherwise pretty good!

HighZer0 Electronics
United States
Time spent using app: About 1 month
Edited November 1, 2018

Only two users over the past 6 months that posted a question. Yet we have many orders. I'm wondering about the need. While it may have benefits of SEO and FAQ stuff, it needs enough questions and answers to make that happen.

Earth Trek Gear
United States
Time spent using app: 6 months
January 10, 2017

Installed this app a few days ago and it really does work well. Arms length interaction and starts to create a valuable and poignant FAQ on your product page and product specific too. Great app.

United Kingdom
Time spent using app: 4 months
Edited December 11, 2016

Overall I would recommend if you think your customers would need this feature. Support is excellent.

Technical problems:
- adds 14kb to every single page, lowering your google page speed rank.
- javascript isn't minified or cached

Feature problems:
- questions and answers don't have a date-time.
- duplicating products causes the app to break because you'll be showing questions from one product in the other.

Time spent using app: 30 days
Edited October 3, 2016

Good idea. Needs to be a bit easier to customize re: placement, and color, size etc of button. Would recommend.

Onlinemedicaltesting Com
United States
Time spent using app: 8 months