Reviews (345)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing and delivering digital products like eBooks, videos, and PDFs. It integrates seamlessly with Shopify, enhancing store functionality and appearance. Merchants appreciate the intuitive interface, automated order fulfillment, and easy re-access to purchased files. The app also supports Vimeo integration for video content delivery. Users commend the app's reliability and the responsive, knowledgeable customer support that assists with coding and customization needs.

December 3, 2021

Simply awesome! Fluidity, simplicity and a customer support omnipresent makes this app the gold standard of choice if you want to sell digital products / goods like ebooks, file, music and stream video like videocourses, webinars & co. Sky Pilot pilots you in the sky of digital business.

Oukside
Italy
About 1 year using the app
August 17, 2023

Alessandro was such a huge help with your fulfillment issue. I had been struggling with auto fulfillments for months and he was easily able to troubleshoot the problem and have it fixed within minutes. Thank you!

Broadway Murder Mysteries
United States
About 1 year using the app
Sky Pilot replied August 21, 2023

Thank you for your review! We appreciate your feedback and strive to continuously improve our app for the best experience. Please feel free to reach out to us directly if you need any assistance. Thank you for your support!

All the best,
Customer Success Team

Edited September 19, 2024

They're great to work with and very quick to respond to issues to help my business roll smoothly and without headaches. thank you!

Ethereal Bloom
Canada
About 1 year using the app
Sky Pilot replied October 27, 2023

And it's great to work with you! :) Thank you so much!

All the best,
Customer Success Team

January 31, 2024

Fantastic experience working with not just their app but the team at Sky Pilot. Easy to use app with great features and when I had a question and an issue several members of the team stepped in to make sure it was addressed promptly. Highly recommend their app!

Amy Udani's Shop
United States
5 months using the app
Sky Pilot replied February 2, 2024

Thank you so much for your terrific review!

We are thrilled to hear that your experience with the Sky Pilot app and our team has been fantastic. It’s great to know that you found our app easy to use with its beneficial features and were satisfied with our team's prompt response to your question and issue. Your recommendation highly motivates us to continue providing the best service we can.

If you ever need further assistance, please know that our support team is always available. Your feedback plays a crucial role in helping us maintain the quality of our service.

Best regards,
The Shop Circle Team

October 8, 2021

Ich kann diese App sehr empfehlen. Beeindruckt war ich, wie einfach es ist Vimeo Filme einzubinden. Ob wohl ich vorher mit der kostenlosen App von Shopify verkauft habe, war es kein Problem alle vergangenen Verkäufe zu übernehmen. Der Support hat sofort geholfen. I highly recommend this app. I was impressed how easy it is to integrate Vimeo films. Even though I had previously sold with the free Shopify app, it was no problem to take over all past sales. The support helped immediately.

Befree Tantra Shop
Germany
About 1 year using the app
January 12, 2024

The customer service has been hands some one of the best. They get back to you in a timely fashion and are very responsive. I would recommend this app to anyone needing to send digital items.

The Corporate Girl Planner
United States
7 months using the app
Sky Pilot replied January 15, 2024

Hello,

We're thrilled to hear that you're happy with our customer service at Shop Circle! Our team takes pride in being responsive and timely, so your feedback is very encouraging. We're equally pleased that you've found our app, Sky Pilot ‑ Digital Downloads, beneficial for your needs and that you're confidently recommending it to others.

Thank you so much for the 5-star rating and the fantastic review. Your opinion matters to us as we strive to deliver the best experience to our users.

Kindly don't hesitate to reach back if you ever need further assistance or have any more suggestions. Your feedback drives our commitment to continuous improvement.

Best Regards,
The Shop Circle Team

January 2, 2024

This app has been a big help for selling my eBooks with ease. The platform is easy to navigate and the team is responsive, quick, and helpful! Thank you Sky Pilot for taking away some of the headache that comes with running a business!

Habla con Hannah
United States
8 months using the app
Sky Pilot replied January 4, 2024

Hello, we're thrilled to know that our Sky Pilot - Digital Downloads app has been pivotal in easing your eBook selling process.
Your kind words about our easy-to-use platform and our responsive team have truly made our day. It's awesome to hear that we've been able to alleviate some of the business-related stresses.
Remember, we're here for you whenever you need assistance. Your feedback plays a crucial role in helping us make your experience better each time you use our app.
Thank you once more for your support and 5-star review!

Best regards,
The Shop Circle Team

July 7, 2023

Sky Pilot is an amazing fix to help deliver all our digital content. App works flawlessly and was easy to set up, lots of smart features, very happy we get to use them and they built this fantastic tool.

Habit Nest
United States
11 months using the app
Sky Pilot replied July 9, 2023

Hi 😊! On behalf of all the team, thank you so much for leaving us a fantastic review. We are delighted to hear you are satisfied with our product!!
If you need anything in the future, please reach out and we'll be happy to help.

All the best,
Customer Success Team

March 1, 2021

We almost went with another app for download our thousands of digital files. So glad we us SkyPilot. Friendly and quick customer service. Excellent app. Always making improvements to help their customers! A+++++

Shuler Studio
United States
11 months using the app
July 21, 2022

I have been using the SkyPilot app for a few months now and it is very user-friendly. I also like that I can customize the emails a bit. Overall I think it’s a great app for offering digital content with your products on your store. Hopefully they will add more features in the future but it suits our needs perfectly at this time.

Zen + Ether
United States
11 months using the app
Sky Pilot replied July 21, 2022

Thank you for this amazing review! It's awesome to hear that you found our product useful and we appreciate the time you took to share your experience; this really motivates us to keep improving the app even more.

All the best,
Customer Success Team