Reviews (304)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for automating digital product delivery, praising its seamless integration with Shopify and Vimeo. Its user-friendly interface and customization features are appreciated, along with its unique warning system for excessive file access. The app's customer support is noted for its responsiveness and technical expertise. It's competitively priced with custom plans available to suit different needs.
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Very good App for digital downloads. Easy to use and works perfect. Customer service helped me within minutes. I highly recommend it!
Perchè è facile ed intuitiva
Thank you for taking the time to leave us your feedback. We value all customer feedback and appreciate your input. We will use your feedback to help us make improvements and continue to provide a product that you can enjoy. We hope you will continue to enjoy our app!
All the best,
Customer Success Team
Applicazione davvero molto intuitiva e completa. Semplice, facile da configurare ed assistenza con operatore italiano. Grazie ad Alessandro che mi ha fornito le informazioni che volevo. Consiglio TOP!
We can’t thank you enough for the kind words! It always warms our hearts to hear that you've found our app very helpful and about your great experience with our support team, especially with Alessandro 😊
Have a lovely day,
Customer Success Team
Had a video call with Alessandro today over in Italy. He was INCREDIBLE. Walked me through how to use it with a screen share. Gave me great support that does not always exist. I was also informed they have many other apps and you can get bundle deals by using them. I will be working with them long-term.
Wow! We are so glad to hear that Alessandro provided you with an excellent experience. We strive to give our customers the best level of support they need and it is wonderful to hear that our team goes above and beyond. We are glad that you are considering working with us long-term and please feel free to reach out if you need any help in the future. Thank you for the 5-star review!
All the best,
Customer Success Team
Totall first class app supporting uploading and delivery of digital files. We have been selling excel spreadsheets for many years and we know a good platform when we see it. This is excellent.
www.business-spreadsheets.net
SkyPilot solves a huge problem for creators of content that wish to protect their Intellectual Property in a simple, secure, safe an effective way. Every feature I needed to accomplish this is in there. I can limit access to streaming only (no downloads) which eliminates the need for DRM protection of downloaded files - without DRM I feel files are just to easy for people to copy. I get flagged if too many IP Addresses are used to access content - further discouraging sharing. And just as important, Andrew was extremely helpful when I had some trouble, and went over and above with immediate tech support.
Sehr guter Kundensupport. Das Team antwortet innerhalb kürzester Zeit und ist immer freundlich und zuvorkommend. Den Dienst nutzen wir seit über 2 Jahren absolut fehler- und ausfallfrei. Auch für Customizations und Wunsch-Features ist das Team offen. Wir sind sehr froh und würden Sky Pilot jederzeit weiterempfehlen.
Thank you for taking the time to review our app.
We value the feedback we receive from each of our customers, and we appreciate you taking the time to share your thoughts with us.
Thank you for your support!
All the best,
Customer Success Team
Sky Pilot has been super easy to use right from the start and I truly appreciate how great everything works coming from other platforms that were less seamless and transparent as to what it looked like on my customers' side.
Besides I had some questions about my subscription and the personal service I got from Sky Pilot was 10/10. Can't say enough how much I appreciate them taking their time to actually help me out and provide me with the best plan.
And as a final cherry on top, they expanded their plans to include more, which in itself is an incredible service.
My switch to Shopify has been great and Sky Pilot has made it the easiest every to sell my digital products!
What a nice review! It's awesome to hear that you found our product useful and we appreciate the time you took to share your experience, and your kind words about our support team motivate us to keep giving our best. 😍 Thanks so much for trusting us and for spreading the word.
Have a lovely day,
Customer Success Team
This app is brilliant, easy to install and set up, the customer support is five star. I would highly recommend it to anyone that sells downloads.
Alex and his team are so helpful. We are really happy with Skypilot! Their customer service is great.