Reviews (357)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for selling digital products like eBooks, videos, and courses, praising its user-friendly interface and seamless Vimeo integration. Key features include automatic updates and file organization, which streamline operations and reduce customer service workload. Merchants also appreciate the exceptional customer support and cost-effectiveness, enhancing their professional content delivery.

April 5, 2017

I'm very happy with Sky Pilot! I sell a lot of e-courses and digital goods and I've found SP to be the best way to do this on a budget. Plus, it keeps my whole operation under one shopify roof. Of course, you need a sub with vimeo too, but they go together hand and hand if doing e-courses. I'm paying roughly $30 a month (sky pilot & vimeo) to have incredible integration into my shopify store......convenience for me and my customer/students! My students log in and get their video courses no problem! 2 thumbs up!

Eat The Sunlight
United States
About 1 year using the app
December 3, 2021

Simply awesome! Fluidity, simplicity and a customer support omnipresent makes this app the gold standard of choice if you want to sell digital products / goods like ebooks, file, music and stream video like videocourses, webinars & co. Sky Pilot pilots you in the sky of digital business.

Oukside
Italy
About 1 year using the app
August 17, 2023

Alessandro was such a huge help with your fulfillment issue. I had been struggling with auto fulfillments for months and he was easily able to troubleshoot the problem and have it fixed within minutes. Thank you!

Broadway Murder Mysteries
United States
About 1 year using the app
Sky Pilot replied August 21, 2023

Thank you for your review! We appreciate your feedback and strive to continuously improve our app for the best experience. Please feel free to reach out to us directly if you need any assistance. Thank you for your support!

All the best,
Customer Success Team

Edited September 19, 2024

They're great to work with and very quick to respond to issues to help my business roll smoothly and without headaches. thank you!

Ethereal Bloom
Canada
About 1 year using the app
Sky Pilot replied October 27, 2023

And it's great to work with you! :) Thank you so much!

All the best,
Customer Success Team

October 8, 2021

Ich kann diese App sehr empfehlen. Beeindruckt war ich, wie einfach es ist Vimeo Filme einzubinden. Ob wohl ich vorher mit der kostenlosen App von Shopify verkauft habe, war es kein Problem alle vergangenen Verkäufe zu übernehmen. Der Support hat sofort geholfen. I highly recommend this app. I was impressed how easy it is to integrate Vimeo films. Even though I had previously sold with the free Shopify app, it was no problem to take over all past sales. The support helped immediately.

Befree Tantra Shop
Germany
About 1 year using the app
March 9, 2014

Excellence! Easy to set up, easy to use and easy to access support. Our customer feedback on using this new app with Sky Pilot has been nothing but positive - we are currently migrating all of our digital files from our old app to this platform. Andrew at Sky Pilot was accessible within minutes to solve a few questions on our end - stellar all around! We would highly recommend this app for anyone offering digital files.

KnitCrate LLC
United States
About 1 year using the app
July 7, 2023

Sky Pilot is an amazing fix to help deliver all our digital content. App works flawlessly and was easy to set up, lots of smart features, very happy we get to use them and they built this fantastic tool.

Habit Nest
United States
11 months using the app
Sky Pilot replied July 9, 2023

Hi 😊! On behalf of all the team, thank you so much for leaving us a fantastic review. We are delighted to hear you are satisfied with our product!!
If you need anything in the future, please reach out and we'll be happy to help.

All the best,
Customer Success Team

March 1, 2021

We almost went with another app for download our thousands of digital files. So glad we us SkyPilot. Friendly and quick customer service. Excellent app. Always making improvements to help their customers! A+++++

Shuler Studio
United States
11 months using the app
July 21, 2022

I have been using the SkyPilot app for a few months now and it is very user-friendly. I also like that I can customize the emails a bit. Overall I think it’s a great app for offering digital content with your products on your store. Hopefully they will add more features in the future but it suits our needs perfectly at this time.

Zen + Ether
United States
11 months using the app
Sky Pilot replied July 21, 2022

Thank you for this amazing review! It's awesome to hear that you found our product useful and we appreciate the time you took to share your experience; this really motivates us to keep improving the app even more.

All the best,
Customer Success Team

May 6, 2018

I've tried a few digital file apps for our Shopify store now and Sky Pilot is definitely the best. Digital Download (Shopify's version) is just too basic and can be really cumbersome to work with. The other one we tried was SendOwl and it's also fairly limited when stacked against this app. We think Sky Pilot is definitely the best for our needs. The app is great and the customer service is quick and pain free.

The Luxe Lens
United States
10 months using the app