Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its exceptional customer support, ease of use, and seamless integration with platforms like Shopify and Vimeo. They appreciate its automation capabilities, especially for selling digital products like e-books. The app's customization features and misuse alert system are also valued. It's seen as cost-effective, offering good value for storage size. Additional features such as customer account integration, subscription handling, and professional digital product delivery enhance the customer experience.

May 12, 2020

This is a great app for video-on-demand through its easy-to-use Vimeo integration. We were able to integrate it smoothly and it saved us money and headaches.

RTH - Real Time History GmbH
Germany
29 days using the app
September 20, 2022

I needed a fast app that would let me move forward quickly to restore a site I had taken a sabbatical from and upon return, the digital file product links were all stripped. SkyPilot IS IT. I was able to upload all my files and spend time with many products in restoring them for my customers and on the first day, my customers returned to shop. That's how well this APP works! Customer Service is excellent and always ready to help. Thank you SkyPilot!

Pixies Rule
United States
29 days using the app
Corknine Development replied September 21, 2022

Hi there,
Thank you for sharing your experience with us, and for your kind words about our app 🎉. We are delighted to hear you are satisfied with our service as we strive to provide the best possible support!!

If you need anything in the future, please reach out and we'll be happy to help.

All the best,
Customer Success Team

May 12, 2020

Stop looking around- this is the app you want! We tried other apps to solve the digital download problem and other options don't cut it. Sky Pilot is the best option and their support team is wonderful, hard-working in solving any issues you have. No canned replied, or non-answers- they will do everything they can to help you! Completely satisfied.

Mastin Labs
United States
29 days using the app
August 28, 2014

First, I am totally amazed at the customer service at SkyPilot, lightening fast and very helpful! Plus, the download service works spectacularly and we are LOVING it! Super easy to install, set up and use. We were able to start selling digital downloads quickly, with no fuss! Highly recommend!

Tangie Baxter & CO
United States
28 days using the app
December 15, 2020

A+ app experience. Best app i've used for digital products. It has a great interface, lot's of customizability, and the customer service has been quick and super helpful. Highly Recommend going with Sky Pilot

Dan Robinson
United States
27 days using the app
June 27, 2021

Very nice app. Good UI, decent features, and support team helped me out with a nuanced workaround on a weekend. Currently the best option for digital downloads.

PlanetStyles
United Kingdom
23 days using the app
April 28, 2023

Good app for the shop that have the digital products!
The service is really nice and the staff's always there for us.
Love this app! Won't regret for using it.
Don't hesitate, just use it!

Sail & Thread
Japan
22 days using the app
Corknine Development replied April 28, 2023

We're happy to hear you've had an excellent experience with our app and support team. We know how important it is to always have someone to give us a hand when we need it.

Thank you so much for recommending us! 🤩

All the best with your business,
Customer Success Team

July 23, 2022

I recently upgraded from Shopify's free app to Sky Pilot. The experience has been excellent! Not only is the functionality top notch, but their customer service is outstanding. They are very responsive and have never failed to answer my questions.

K.Azcona Designs
United States
21 days using the app
Corknine Development replied July 24, 2022

We're so glad to hear you're having an excellent experience using our app and your kind words about our customer service! Thank you for your amazing review and please reach out if you need further support.

Have a lovely day,
Customer Success Team

May 8, 2020

I love this app! And their tech support is spot on! Reliable and Smart! Always helpful and available

WristGame By Kevin Bond
United States
21 days using the app
April 8, 2021

A+++ experience like other reviewers here. We have some technical issue with the thank you page and Andrew from SkyPilot help us set everything right in just a few minute. Highly recommended

Flourish Presets
United States
18 days using the app