Reviews (357)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for selling digital products like eBooks, videos, and courses, praising its user-friendly interface and seamless Vimeo integration. Key features include automatic updates and file organization, which streamline operations and reduce customer service workload. Merchants also appreciate the exceptional customer support and cost-effectiveness, enhancing their professional content delivery.
Refine
-
By rating
Extremely fast 24/7 support! Very helpful in getting my store up and running. All of my questions are answered in a timely manner. Would reccomend!
Thank you so much for leaving us a fantastic review. We are delighted to hear you are very satisfied with our app and support; and also, your kind words motivate us to keep giving our best.
Should you need any help, feel free to reach us back 😊
Have a lovely day,
Customer Success Team
Great app. We use it to deliver digital files of some of our designs. Our customers love it and it works great.
Streamlined. If I had one word to use, it is streamlined. Go through, list details, upload product, click save and forget. Shopify connects to them and I never think about it again. But when I do, they give me details about usage and customers and I have control over past products and can prevent abuse. If you are wondering should I... don't, these guys are good! I am very pleased with the product and service.
You made our day! Thank you for taking the time to leave us this amazing 5-star review. It's our pleasure to hear that you found our app very useful and that our amazing Support Team hit the mark for you.
All the best with your business,
Customer Success Team
SkyPilot has been fantastic! As a digital download business, we were worried about the transition of downloads from Woocommerce and WordPress to Shopify. Alessandro and the Sky Pilot team made the transition process smooth and solved many of our pain points while creating a new site. The Sky Pilot team has gone above and beyond to ensure my team understood their app's inner workings and how to use it better. I highly recommend Sky Pilot to those who want to make sure their customers get the correct download every time.
Thank you for your fantastic review! 🌟
We are so pleased to hear that our team was able to make your transition a smooth one and that you are getting great results with our app.
We appreciate the recommendation you've made and we always welcome feedback on how we can improve our service.
Thank you again for your kind words and we hope you continue to get great results with Sky Pilot!
All the best,
Customer Success team
Sky Pilot has been great for us! The upload process is simple and seamlessly integrated with Shopify, and our fans and customers have had a great experience downloading it. Thumbs up.
Let me start by saying that I had not coded anything for over 15 years and back then we still only had HTML and Javascript to work with, so everything was knew all over again.
I found the Sky Pilot interface to be outstanding and easy to follow and even easier to customize!
I did have questions, which did not even have to do with Sky Pilot, but with Shopify and general web page coding. Let me say that the support that Sky Pilot gave me went above and beyond what they not only had to do, but what any company would normally do for a client!
Also, I and my partner needed a custom plan to suite our company setup and they had one we could work with at a dang good price quick!
They simply are the best!
Darryl R.
The best program we've used to deliver our downloadable content. Support has been great in getting it up and running, and making sure our needs have been met. The biggest thing is that our time spent on customer service has dramatically decreased since we switched to Sky Pilot. I highly recommend this App
My team & I installed and tested every single digital download app before deciding to use SkyPilot to compete with iTunes to deliver over 5000 copies (in the first day) of my album to members of my #Renegades music club. The result: 5000+ satisfied listeners and a savings of $15,000+ in iTunes distribution fees.
The number has continued to grow since then, seamlessly supported by incredibly responsive customer service from Andrew, the lead developer, who worked his magic to deliver additional features above and beyond the scope of the advertised functions of the app.
Vimeo integration allowed hundreds of supporters to invest in on-demand streaming of videos, exceeding our YouTube revenue by over 1000%.
Direct to consumer is the future of independent music. Shopify x SkyPilot create an amazing foundation for an enterprise-level infrastructure to run a music business - straight off the iPhone!
Any questions? Shoot me a text anytime +1-915-600-6978.
RYAN LESLIE
Danin was a huge help today with some features I was trying out. I love how easy this app makes it to use my digital downloads in Shopify!
Hi there,
We're elated to hear that you're having a great experience with Sky Pilot and that Danin was able to assist you! Your words are a testament to our team's effort to make our app user-friendly and efficient for managing digital downloads in Shopify.
We greatly appreciate your feedback and we'll pass your kind words onto Danin. You've made our day!
All the best,
Customer Success Team
Excellent, I'm very pleased so far! Has allowed me to offer my DVD's for sale as instant digital downloads through the quick and easy vimeo integration. Customer service has also far exceeded my expectations, going above and beyond being helpful and answering questions even on a Saturday! I highly recommend this app!