Reviews (388)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its exceptional customer support, noting the quick and knowledgeable assistance. It's praised for ease of use and seamless Shopify integration, enhancing digital download capabilities with features like expiring files and unlimited downloads. The app supports a variety of digital products and is appreciated for its stability and reliability. It also offers multi-language support, making it accessible globally.
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Excellent support! Very easy to use and exactly what we needed. Would definitely highly recommend this to anybody looking to host streaming video/downloadable files on their store.
Very good App for digital downloads. Easy to use and works perfect. Customer service helped me within minutes. I highly recommend it!
Alessandro was so helpful with assistance in customizations.
Hi there,
Thank you so much for your 5-star review! We're thrilled to know that Alessandro was able to assist you with your customizations and that you found his support helpful.
Don't hesitate to reach out if you need anything else, as we're here to help. Thanks again for taking the time to share your experience with us!
All the best,
Customer Success Team
I've been using Sky Pilot for a few weeks now and I'm very happy with it. Customers no longer say that they didn't get their digital download, like they did when I used a different app. Now I don't have to do as much customer service anymore, and my store looks more professional because files are sent out in a timely manner.
We're delighted to hear that you're enjoying Sky Pilot, and seeing the benefits in your customer service experience and store professionalism. Your feedback is a testament to what we at Shop Circle strive for - to ease your workflow and uphold top-notch service for your customers. It's gratifying to know that our app plays a key role in this.
We aim to continue meeting your expectations and we appreciate your feedback, as it helps shape our efforts at Shop Circle. Many thanks for taking the time to share your positive experience with Sky Pilot.
Warm Regards,
The Shop Circle Team
Super !
Marche très bien et le support est hyper réctif, j ai eu un soucis une fois et ils m ont directement répondu et ont solutionné le problème sans que je n'aie rien à faire. je recommande vivement :)
Thank you for your review of our app!
We truly appreciate your feedback and are constantly striving to improve our service. We value your loyalty and will continue to do our best to deliver the best experience possible for all of our app users.
All the best,
Customer Success Team
Absolutely happy with this app. It's straight-forward and works perfectly. The support is great as well. Thanks guys!
Thank you so much for your review!
We're thrilled you have enjoyed using our app. We strive to continue to provide a great experience for all our users and appreciate your feedback. If you have any additional thoughts, please reach out to our team. Thank you!
All the best,
Customer Success Team
Applicazione davvero molto intuitiva e completa. Semplice, facile da configurare ed assistenza con operatore italiano. Grazie ad Alessandro che mi ha fornito le informazioni che volevo. Consiglio TOP!
We can’t thank you enough for the kind words! It always warms our hearts to hear that you've found our app very helpful and about your great experience with our support team, especially with Alessandro 😊
Have a lovely day,
Customer Success Team
Totall first class app supporting uploading and delivery of digital files. We have been selling excel spreadsheets for many years and we know a good platform when we see it. This is excellent.
www.business-spreadsheets.net
Sky Pilot allows me to sell downloadable files with total ease. I was most impressed with the developer's interest in supporting his clients. He went so far above and beyond to help me with my site. Impressive service! Impressive product! Highly recommend it!
Customer service is impeccable! Highly recommend- they really go beyond to help your specific need, even if it's an automation etc. that the app doesn't provide yet, they help you manually from their end.
Thank you so much for your positive review! We're thrilled to hear that our customer service team was able to go above and beyond to assist with your specific needs, even in the context of automation. Customer satisfaction is a priority for us, so it's fantastic to learn that this was reflected in your experience.
Please know that we're always here to help and are constantly working on upgrading our app to better cater to our customers' needs. Your high recommendation truly matters to us.
Thanks again for taking the time to leave us a review, and for supporting Sky Pilot
Best wishes,
The Shop Circle Team