Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its exceptional customer support, ease of use, and seamless integration with platforms like Shopify and Vimeo. They appreciate its automation capabilities, especially for selling digital products like e-books. The app's customization features and misuse alert system are also valued. It's seen as cost-effective, offering good value for storage size. Additional features such as customer account integration, subscription handling, and professional digital product delivery enhance the customer experience.

September 9, 2022

This app is PERFECT for all digital businesses. The interface is simple and very smooth. Don't hesitate when it comes to purchasing one of the plans, because let me tell you - it's worth it. They also have the best customer service and when I need help on either big or small things, they were able to assist in every way. (Thank you, Alessandro, for being so patient with all of my annoying and probably hard questions)

therosybell
United States
3 months using the app
Corknine Development replied September 11, 2022

Thank you for taking the time to share your experience with us! We are happy to hear our support team, especially Alessandro 😊, hit the mark for you. If you need anything in the future, please reach out and we'll be happy to help.

Have an amazing day,
Customer Success Team

February 4, 2014

You can't go wrong with this app ! A truly wonderful experience and even better customer service ! Get it now ! www.skypilotapp.com

The B Movie
United States
2 months using the app
June 29, 2020

Stellar product, and an amazing support team. They've been extremely responsive and helpful throughout my entire journey with their product.

Prismatext
United States
2 months using the app
December 16, 2019

We needed an app to deliver our digital magazine, both as a standalone product and as a subscription. We tried working with SendOwl (who would not jump on the phone with us) and hit a brick wall. But Andrew from Sky Pilot walked us through the setup and specific workflow we needed. For both the quality of app and customer service we give this an astounding 5-stars. Bravo!

Pastry Arts Magazine
United States
2 months using the app
January 31, 2018

I am so pleased with Sky Pilot! I am not tech savvy AT ALL and working with Shopify and Sky Pilot to download and get my digital product up and running was very smooth. I had a theme issue and Andrew took care of it! Great customer service and an easy and reliable app!

Tough Love Tarot
United States
2 months using the app
January 22, 2015

I never normally write reviews but felt I had to in this occasion as the quality of this product and exceptional level of service are worthy of note! I experimented with just about every digital download app on Shopify and SkyPilot beat them all by a mile for ease of use and excellent functionality. A really well thought out product which is back up by helpful (and speedy) customer service. Highly recommended - don't waste your time using anything else to deliver digital downloads on your Shopify store!

My Local Postcode
United Kingdom
About 2 months using the app
February 23, 2014

I am glad that I selected Sky Pilot. Support email replies always within a day and super helpful. Vimeo integration makes streaming videos for our customers @ winktolearn.com alot easier.

Great job! Keep it up!

Hann
Director

WINK to LEARN | Early Learning Flash Cards & DVDs | Inspired by Glenn Doman & Shichida
Singapore
About 2 months using the app
Edited March 7, 2018

Andrew rocks. Plain and simple. The support here is the best I've ever had from a Shopify app. Thanks!

www.PeacefulProductionsStudio.com

Peaceful Productions Studio
United States
About 1 month using the app
October 25, 2018

Brilliant app, will deliver streaming tutorial videos perfectly to our customers as www.DrAlexander.com

Dr. Ric Alexander
United Kingdom
About 1 month using the app
August 22, 2017

Amazing App! Fire Sale Approved!

Pix Gifts
United States
About 1 month using the app