Reviews (364)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for selling digital products like eBooks, videos, and courses, praising its user-friendly interface and seamless Vimeo integration. Key features include automatic updates and file organization, which streamline operations and reduce customer service workload. Merchants also appreciate the exceptional customer support and cost-effectiveness, enhancing their professional content delivery.
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Brilliant product! I previously tried 3 other app's for digital downloads, there is no comparison, this one blows the others away. Excellent value for money with useful seamless features that function beautifully. Also as other's have mentioned, it was super easy to set up and the customer service is outstanding.
Au top ! J'ai eu un problème de stockage qui a été réglé très rapidement avec le support technique! merci!
Thank you for taking the time to provide your review for our app.
We always appreciate when our customers let us know their thoughts as it helps us improve our services. We strive to offer a positive user experience and your feedback is invaluable to us in this process.
If there's anything else we can do to make your experience better, please do not hesitate to let us know. Thank you again for your valuable input.
All the best,
Customer Success Team
Sky Pilot doesn't work, no funciona correctamente, no me sube los archivos
Fantastic app and amazing customer service. Highly recommend with their team!!
In these days of minimal support, the team have set a new benchmark of service and will probably judge all other's against their high customer experience.
We are delighted that you found this level of service delivered and would like to thank you for your review!
All the best,
Customer Success Team
Great customer service! The app is easy to use and understand. It integrates well with the store. I was able to set it up in no time!
Thank you so much for leaving us a fantastic review. We are delighted to hear you are very satisfied with our app and customer service; and also, your kind words motivate us to keep giving our best.
Should you need any help, feel free to reach us back 😊
All the best with your business,
Customer Success Team
So far so good! Super helpful customer service. Quick response! Thanks, Mehmed.
Hello!
Thanks a lot for the wonderful star rating and the positive feedback. We're extremely happy to know that you find our customer service helpful and responsive, particularly with Mehmed. This is what we continually work for - to deliver prompt and effective service to you.
Your experience and satisfaction are incredibly important to us and your feedback serves as a great encouragement to our team. Should you need any more support or have questions, feel free to connect with us. Thanks for choosing Sky Pilot!
Best Wishes,
Shop Circle Team
Excellent service and support. Look here, before you start your webshop journey!
I was searching for a way to automatically "Stamp" my physical Giftcards - with relevant reference numbers.
I couldn't find any solution, so I wrote on the forums.
Within a few minutes, Alessandro from Sky Pilot commented and told me about their service.
He provided a free call and explained everything. Turned out, this was exactly what I was looking for! I recommend.
Thank you so much for your review! We really appreciate your feedback and we're glad you found our app useful. We work hard to ensure our app provides our users with the best experience possible and we're always looking to improve our service to you. If you have any other ideas that you'd like to see implemented, please do not hesitate to let us know. Thank you!
All the best,
Customer Success Team
I just started using Sky Pilot, and it's been smooth sailing. It worked right away. There's a free version, which is great for my company. Of course we'll consider upgrading as we grow. Loved the live chat and instant support and just the fact that it worked right away. Highly recommend.
Thank you for your review and feedback! It's awesome to hear that you found our product useful and we’re so glad to be a part of your store's success.
Should you need any help, feel free to reach us back. We are here 24/7 at your service 😊
Have a great day,
Customer Success Team
I found an app with unlimited storage, orders, and downloads for only $9.99/mo compared to the $125/mo that this app costs and even that doesn't include unlimited plan. Otherwise, it's a good app. Just too expensive compared to others.
Hi There,
I am sorry you are not content with our pricing model, therefore someone from our team will contact you soon by chat to explore options.
We are always happy to receive feedback and also, we would be more than happy to help you with anything you need if you'd still like our assistance.
Have a lovely day,
Customer Success Team
To anyone out there that is after an app to attach files/downloads to a product then we can't speak more highly of this one. The creator is easy to get hold of when needing assistance and also to make changes to the app. Highly recommend this