Reviews (385)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its exceptional customer support, noting the quick and knowledgeable assistance. It's praised for ease of use and seamless Shopify integration, enhancing digital download capabilities with features like expiring files and unlimited downloads. The app supports a variety of digital products and is appreciated for its stability and reliability. It also offers multi-language support, making it accessible globally.
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Fantastic app and amazing customer service. Highly recommend with their team!!
In these days of minimal support, the team have set a new benchmark of service and will probably judge all other's against their high customer experience.
We are delighted that you found this level of service delivered and would like to thank you for your review!
All the best,
Customer Success Team
Great customer service! The app is easy to use and understand. It integrates well with the store. I was able to set it up in no time!
Thank you so much for leaving us a fantastic review. We are delighted to hear you are very satisfied with our app and customer service; and also, your kind words motivate us to keep giving our best.
Should you need any help, feel free to reach us back 😊
All the best with your business,
Customer Success Team
So far so good! Super helpful customer service. Quick response! Thanks, Mehmed.
Hello!
Thanks a lot for the wonderful star rating and the positive feedback. We're extremely happy to know that you find our customer service helpful and responsive, particularly with Mehmed. This is what we continually work for - to deliver prompt and effective service to you.
Your experience and satisfaction are incredibly important to us and your feedback serves as a great encouragement to our team. Should you need any more support or have questions, feel free to connect with us. Thanks for choosing Sky Pilot!
Best Wishes,
Shop Circle Team
Excellent service and support. Look here, before you start your webshop journey!
I was searching for a way to automatically "Stamp" my physical Giftcards - with relevant reference numbers.
I couldn't find any solution, so I wrote on the forums.
Within a few minutes, Alessandro from Sky Pilot commented and told me about their service.
He provided a free call and explained everything. Turned out, this was exactly what I was looking for! I recommend.
Thank you so much for your review! We really appreciate your feedback and we're glad you found our app useful. We work hard to ensure our app provides our users with the best experience possible and we're always looking to improve our service to you. If you have any other ideas that you'd like to see implemented, please do not hesitate to let us know. Thank you!
All the best,
Customer Success Team
I just started using Sky Pilot, and it's been smooth sailing. It worked right away. There's a free version, which is great for my company. Of course we'll consider upgrading as we grow. Loved the live chat and instant support and just the fact that it worked right away. Highly recommend.
Thank you for your review and feedback! It's awesome to hear that you found our product useful and we’re so glad to be a part of your store's success.
Should you need any help, feel free to reach us back. We are here 24/7 at your service 😊
Have a great day,
Customer Success Team
Great customer support and easy to use :)
Hello,
We're thrilled to hear that you've had a great experience with our customer support, and you find Sky Pilot easy to use! Your kind words are greatly appreciated by our entire team. Our goal is to provide a seamless experience for our users, and your feedback is a clear indicator that we're on the right track.
Thank you for taking the time to leave us a 5-star review! We are here for you anytime you need any assistance. Your support and feedback are instrumental to us in developing a better shopping experience for all in the future.
Best wishes from all of us at the Shop Circle team!
I found an app with unlimited storage, orders, and downloads for only $9.99/mo compared to the $125/mo that this app costs and even that doesn't include unlimited plan. Otherwise, it's a good app. Just too expensive compared to others.
Hi There,
I am sorry you are not content with our pricing model, therefore someone from our team will contact you soon by chat to explore options.
We are always happy to receive feedback and also, we would be more than happy to help you with anything you need if you'd still like our assistance.
Have a lovely day,
Customer Success Team
Really good so far, Switch from Shopify digital Downloads to sky pilot, jumped on a free 30min call and they set me up and even customised some code for me.
100% recommend if you sell digital products and the products
Hello,
We are thrilled to hear about your positive experience with Sky Pilot! We take pride in offering an effective solution for selling digital products and are especially happy that you found our setup call and code customization services helpful. Your strong recommendation means a lot to us.
Thank you for making the switch from Shopify Digital Downloads to Sky Pilot. We promise to keep doing our best to ensure you're met with top-notch service.
We value your feedback and encouraging words. Remember, if you have any other needs or questions in the future, we're always here for you.
Regards,
Shop Circle Team
this is truly an awesome app. the developer was lightning fast in responding to my questions, altered the app to work with paypal, and the app is exactly what a shopify app should be...simple, fast, easy to use and integrates right into shopify seamlessly. love.
To anyone out there that is after an app to attach files/downloads to a product then we can't speak more highly of this one. The creator is easy to get hold of when needing assistance and also to make changes to the app. Highly recommend this