SmartBot: Leading AI Chatbot

SmartBot: Leading AI Chatbot

Reviews (212)

Overall rating
4.8
Counts per rating level
  • 85% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer support efficiency, acting like a full-time employee with its ability to handle routine inquiries and provide immediate assistance. It features a user-friendly interface, easy setup, and can be customized to match a brand’s specific tone. The app also integrates well with social media and offers inventory tracking, making it a valuable tool for improving customer engagement and boosting sales. Merchants describe the support team as proactive and helpful, further enhancing the app's effectiveness in automating customer service tasks.

November 13, 2024

wesdsdvsdfsdfsdfsdf

The Lens Academy
United States
2 minutes using the app
January 16, 2024

J'apprécie beaucoup votre service car vous vous mettez tout entier dans ce que nous faisons sans réserve, nous connaissons très bien le service que nous rendons félicitations et merci pour votre soutien et votre aide je ne regrette pas une seconde d'avoir choisi votre service pour mon boutique .

BELL'ADEGE COLLECTION
United States
2 months using the app
BestChat replied February 21, 2024

Nous sommes profondément touchés par vos mots chaleureux et reconnaissants. Merci infiniment pour cette appréciation de notre service. C'est un véritable plaisir de travailler avec vous et de contribuer au succès de votre boutique. Votre satisfaction est notre plus grande récompense. N'hésitez pas à nous solliciter pour toute aide supplémentaire. Encore une fois, merci pour votre confiance et votre soutien.🤝🤝

July 18, 2024

Bietet ausreichend Basismöglichkeiten und ist sehr einfach zu pflegen. Chat-Bot ist bis auf die üblichen KI Fehler durchaus sehr gut.

Wombambino
Germany
10 days using the app
January 20, 2024

Initial experience is good. It's fast too much. Amazing !

KANCHAN CASHMERE
Nepal
29 days using the app
BestChat replied January 22, 2024

Thank you for taking the time to share your feedback! We're delighted to hear that you had a positive initial experience with our service. We appreciate your support and look forward to continually providing you with an amazing experience. Thank you for choosing us!

February 23, 2024

Application révolutionnaire, le service client est juste : FANTASTIQUE. Très à l'écoute, étude chaque cas et vous aide dans votre paramétrage, en plus de ca que vous ayez pris un abonnement ou non, vous êtes toujours très à l'écoute. JE RECOMMANDE FORTEMENT.

POKEPRINT™
France
4 days using the app
BestChat replied May 30, 2024

POKEPRINT™,Merci pour votre avis! Je suis honoré et inspiré par votre note élevée, et que vous soyez abonné ou non, nous sommes toujours là pour vous aider. 🙌💬

December 14, 2023

The best chatbot

دنيا الزهور
Saudi Arabia
10 months using the app
December 4, 2023

Great APP.
Good for me.

Jakemy Store
Hong Kong SAR
15 days using the app
BestChat replied February 21, 2024

Thank you for your kind words, Jakemy Store! 🤩
Nice to hear you're finding the app great and useful!

February 6, 2024

eenvoudig te implementeren en werkt direct

Retro Cycling
Netherlands
6 days using the app
BestChat replied May 30, 2024

Hello, Retro Cycling, thank you for your positive feedback! I'm glad that Smartbot could provide you with a wonderful experience. 🌟

February 1, 2024

Poor customer service no phone number for support

The Gundam Place Store
United States
About 9 hours using the app
BestChat replied February 5, 2024

Hi,

We apologize for any inconvenience you've faced. We've tried contacting you several times, but have not received a response. If you have specific issues, please reach out to our customer support email at service@bestchat.com. We're committed to resolving any problems or concerns you may have.

Thank you for your understanding.

December 17, 2023

This unprofessional company had a conversation with my chatbot during which they insulted our brand and our current chatbot provider. Next time, I willI report you to Shopify and request that they permanently remove your business from the Shopify App Store.

Vidlogix
United States
1 minute using the app
BestChat replied December 19, 2023

Thank you for sharing your feedback. We were surprised to learn about your dissatisfaction, particularly regarding unprofessional conduct during a conversation. We have reached out to you and received a screenshot, providing explanations accordingly. It appears that this may be a case of unfair competition, and we understand that such situations can be frustrating. We deeply disapprove of such behavior. 

Your quick installation and uninstallation within one minute puzzled us, as it seems you may not have experienced a chat in SmartBot. We sincerely invite you to experience SmartBot chat again and welcome you anytime.