Reviews (594)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting email marketing effectiveness, particularly praising its user-friendly interface, customizable templates, automation features, and advanced segmenting. It's noted for enhancing ROI by improving sales and customer engagement. The integration with Shopify is seamless, and the customer support is responsive, offering help during off-hours and weekends. Merchants appreciate the added functionalities like automated cart recovery and personalized discount codes.

August 9, 2022

Super APP! Einfache Bedienung und super support. Neue Version ist sehr übersichtlich und einfach zu bedienen

SHOPDELTA.CH
Switzerland
About 2 years using the app
SmartrMail replied August 9, 2022

Hi SHOPDELTA team 👕👗👙 Thank you for your feedback on our new version! It means so much when a long-time user sends us this type of feedback 😊 Looking forward to helping you with your email marketing campaigns for many more years!

September 30, 2019

Tried a few different apps before this one. You won't regret it, saves you a lot of time, super easy to work with anybody can do it. You can also use it through the Shopify Mobile App which is great. Super effective for any business, especially if you are an independent small to medium scale business, will work for you in the background while your busy doing other things. Compared to others its fairly priced too

Banana Industries
United Kingdom
About 2 years using the app
March 19, 2017

The App is great, easy to use, Smartrmail have a great support system. I love using this app because it allows us to promote our product, and help recover abandon cart recovery.

On Trends Avenue
United States
About 2 years using the app
October 7, 2020

We recently changed from MailChimp to SmartrMail and have not regretted so for one second. All features work well, and the support is simply outstanding, the best we ever experienced. Highly recommend.

Designfund.dk
Denmark
About 2 years using the app
October 4, 2018

I LOVE Smartrmail. I have been using this app for my email, abandon cart and auto emails for over 2 years now and have an ROI of over $70 for every $1 spent! They are super responsive when I have questions and the pricing is fair. They are always coming up with new additions to the software's capability. The BEST part is the auto emails that send new product to customers. I have not found ANY other app that does this and find my ROI to be highest in this area. I used to use Mail Chimp but this is a way better solution since it allows for automated emailing that is no fuss no muss!

Tinyfrockshop.com :)

Tiny Frock Shop
United States
About 2 years using the app
August 25, 2020

I am using the free version and it's perfect for me. I run a smaller store that only have a smaller number of customers, and it's automatically sending emails that constantly create sales. Highly recommended.

Nordic Candy
United States
About 2 years using the app
July 24, 2020

The customer support is second to none. I'm a bit of a techno-phobe and the instant help, advice and links to educate are great. Setting up an email address linked to my store was super easy and Nicolas Vibert was super patient with my many questions. 5* service and highly recommend

black shed pottery
New Zealand
About 2 years using the app
December 20, 2019

Très simple d'utilisation :-) et vraiment gratuit, que demander de plus.
J'aime beaucoup, cette application.

Mon Boubou & Moi
Belgium
Almost 2 years using the app
SmartrMail replied December 21, 2019

Merci pour votre avis! Il est vraiment très apprécié 😊N'hésitez pas à nous contacter si vous avez la moindre question 🚀

February 7, 2023

I've found SmartrMail to be much easier to use than Mailchimp and other email marketing providers! Customer service is also excellent!

Lufi & Friends
United States
Almost 2 years using the app
SmartrMail replied February 12, 2023

Good morning Lufi & Friends team! 📚 Thank you for your feedback! We're glad to hear that you find SmartrMail easier than you know who 🙊 We're looking forward to making Lufi & Friends reach new heights with email marketing! 🚀

July 6, 2017

I started with these guys from the beginning and they've grown so much! I love the features they keep adding, love that they ask us what should be added next and listen to what we say, love how responsive customer service is, love the auto emails the ability to send manual emails, and I could keep going but I think you've got the point. :) Great job guys (BTW, Josh just told me new features are coming soon, can't wait!)

All Zen Boutique Llc
United States
Almost 2 years using the app