Reviews (308)

Overall rating
4.8
Counts per rating level
  • 91% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting email marketing ROI through features like automated product recommendations and abandoned cart emails. Its user-friendly interface, seamless Shopify integration, customizable templates, and advanced tools like smart segments and A/B testing are particularly valued. Merchants also praise the reliable performance, easy setup, and exceptional customer support, noting the team's responsiveness and helpful strategic advice.

Edited August 23, 2019

E-mail made simple. Pays for itself and much more. Auto emails are great since I can never remember send them out. Easy to set up. Just set and forget!

Aloha Eyes
United States
2 months using the app
Edited July 23, 2019

An excellent tool, I will apreciate if you could consider the topics that I have mention to you in some chats, specially those that relate with spanish language issues. Keep the good work

Cuidado Integral de las Mascotas
Mexico
2 months using the app
October 18, 2018

Best app and easy to use. Nicolas is extremely helpful.
SmartrMail is 100 times better then mailchimp.

World Fitness
Australia
2 months using the app
August 29, 2021

User friendly and saves me time. Important to me since I have and perform multiple roles. Dashboards and reports are handy as well.

My Beenoo
United States
2 months using the app
SmartrMail replied August 29, 2021

Hi My Beenoo team! 🧼 Thank you for your review, this is really appreciated 😊 Looking forward to sending more emails with you!

February 22, 2021

It´s the first time I am writing newsletters and it was really easy for me with this app. The templates are 100% intuitive and look very professional.

FOAMIE México
Mexico
2 months using the app
May 18, 2021

Great customer service and ease of use. Tech support was super helpful with navigating minor set up issues.

TIZO
United States
2 months using the app
SmartrMail replied June 17, 2021

Thanks for your review 🎉 We're glad t hear that you've found the app easy to use. We wish you the best with your email campaigns!

January 31, 2014

Great application! I didn't expect excelent feedback from our customer. Thanks guys!

Musclefreak
Bosnia & Herzegovina
2 months using the app
January 12, 2022

It does exactly what it is meant to in a simple way. Customer support has also been very responsive.

Properttees
Canada
2 months using the app
SmartrMail replied January 12, 2022

Thank you so much for your feedback Properttees team! If you need further assistance, please feel free to contact our team in our in-app chat.

May 21, 2021

I just love the platform and their service. They are really helpful and happy to help and advice. Thank you for your service

Veldskoen Italy
Italy
2 months using the app
SmartrMail replied June 17, 2021

Thank you so much for this awesome feedback 🎉
Should you need any further help, do not hesitate to contact us anytime you need.

September 17, 2020

Great app and very easy to use. It has the customizations a business needs. The customer service is amazing, the documentations/blogs are very helpful, the pricing is fair, I can't say enough good things about them!

Mangan Express
United States
About 2 months using the app