Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly email marketing features and excellent customer service. They find it affordable and particularly useful for small businesses. Its automation capabilities, especially for abandoned cart emails and newsletters, are highly valued. Merchants also commend the customizable email templates and pop-ups, reliable performance, useful analytics, and smart features like automatic syncing with existing email lists. The free plan is a plus for businesses just starting with email marketing.

February 6, 2021

This is great, having a free option to send automated emails has made my new small business even better!!! I love it

time & love llc
United States
4 months using the app
June 16, 2021

The app is super easy to use. It does everything I need it to do. I'm using the free version and it is still great!

Evie and Ellie Designs
United States
4 months using the app
SmartrMail replied June 17, 2021

Thanks for your review 🎉 We're glad you're finding SmartrMail easy to use and wish you the best results!

Edited November 1, 2018

The app definitely drove more sales for my shop. We are happy with the results. The customers receive relevant content in their email which drives the sales.

InventoryBag
Canada
4 months using the app
January 27, 2021

Great app for email marketing! Very easy to use, love that one app can do all my emails & even has a pop-up :)

Cutesy Baby Boutique
United States
4 months using the app
December 20, 2013

Awesome app - saw sales come in within a couple of hours after the emails were sent - definitely recommend it to everyone!! Only suggestion is a more customizable email template!! :)

Harlow & Co.
Canada
4 months using the app
April 19, 2021

I am pretty new to this and used this app to send newsletters to a fairly small email list. I like the premade templates whereby I can put my newsletter/blog in there and then have places a recipient can click to buy. It's funny, I end up clicking the metrics (open rate, click rate) a few times daily to check how many are responding... Great app, great price...

Epoch Nutrition Sciences
United States
3 months using the app
July 24, 2020

Great app, easy to use and great functionality. Makes it quick to send emails that look professional and easy to create a email pop up

The Saltiest Dog
Australia
3 months using the app
May 5, 2020

Very quick to respond super helpful, the app itself is very user friendly and and straightforward definitely worth it.

Dollhouse-Collection
United Kingdom
3 months using the app
July 14, 2019

We needed a Mailchimp replacement and I’d seen SmartrMail mentioned when looking for recommendations. The UI seemed pretty simple and things like smart segments and automation seemed to be ready to go out of the box. Support has also been really good during our trial period. Pricing structure is cheaper and more flexible than Mailchimp and reporting gives a clear insight to costs and ROI.

Elise Design
Australia
3 months using the app
January 22, 2021

Really good ap, for this price perfect. I use it the most for the newsletter. I recommend it to everyone

Guerilla Choice
Croatia
3 months using the app