Reviews (592)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and customer engagement through optimized email marketing strategies. They praise its user-friendly interface, customizable templates, and seamless Shopify integration. Features like personalized discount codes and automated product recommendations are particularly valued. Exceptional customer support, with staff members like Jesse and Moe highlighted for their helpfulness, is available via email, live chat, and video calls. Merchants also appreciate automatic features such as abandoned cart follow-ups and pop-up email captures. Many note the app's significant contribution to business growth and its continuous updates that enhance its email marketing capabilities.

June 17, 2019

I started using this app to grow my companies returning customers and revenue. Since my trial my revenue has increased and customers are coming back a third time for their products. Look forward to growing together.

RosePaulino
United States
3 months using the app
May 17, 2021

Excellent customer service, I have sent them. Multiple queries and they always help me resolve issues

BALLISTIC MENSWEAR
Canada
3 months using the app
Edited July 25, 2019

This app pays for its every month its like a free app with profits it shows conversion rates and also gives automatic email marketing of my new products to customers I love it saves me time and makes me money two thumbs up - Praise the lord!!

www.Nuroco.com
United States
3 months using the app
January 25, 2021

We just started using this app and it is so easy! We love the ability to make the emails our own and also the popup options. We have actually started making some sales due to our emails through this app!

Elle & Main Boutique
United States
3 months using the app
August 31, 2020

Easy to use, nice format for emails (especially for marketing) and easy to design, great customer service!

Truthfully Yu
Canada
3 months using the app
January 6, 2014

Very cool app, I signed up to test it as I use mailchimp (and still will for newsletters) but this got me a few sales within minutes. Nice little weekly addition to update customers on products. ( even when I forget to)

1776 United
United States
3 months using the app
June 3, 2021

the team behind Smartrmail is fantastic! I've had issues setting up the service, so my questions were quickly followed up and resolved by the friendly support people. Simply instantly through the chat! When I faced difficulties with delivery to mailboxes on Yahoo.com, the people in Smartrmail quickly investigated the reasons, and helped me out to make my business work better. They are seriously interested in HELPING YOU GROW, not just like many other services that only want your money. I am serious about this.

CAPRON ARTS
United States
3 months using the app
December 6, 2013

Great customer support, quick response. This is a brilliant app but I hope to see a customizable feature for the email template soon. Thank you.

Regards,
MYQTY.com

MYQTY.com
Singapore
3 months using the app
May 18, 2020

I use this app to help automate my emails and my lists. It works wonders because there are some things I'd rather not keep up with and it takes care of all of it for me.

Norah's Place - Phoenix
United States
3 months using the app
October 7, 2021

I love SmartrMail! I moved over from Mailchimp a few months ago and it's been so much better and easier to use. Obviously the integration with Shopify is a huge bonus but also the customer service is amazing. Everyone I have spoken to has been quick to respond and very generous and patient with their time. Thank you so much SmartrMail!

Beach Art Glass
United Kingdom
3 months using the app
SmartrMail replied October 7, 2021

Hi Beach Art Glass team! 🏝 Thank you so much for your feedback! Make sure to let us know if there's anything else we can do to make your email marketing strategy even better! 😊