Reviews (593)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective email marketing tools that boost sales and customer engagement. They appreciate the user-friendly interface, easy campaign setup, and seamless Shopify integration. Key features highlighted include customizable templates, email automation, smart segments, and subject line A/B testing. The app is particularly noted for automating product recommendations and recovering abandoned carts. Merchants also praise the responsive and personalized customer support, which often extends beyond typical service hours. The app is valued for its reliable performance and ability to produce professional-looking emails that effectively engage customers.

Edited September 30, 2020

I like the app, easy to use and works well. Customer support is very responsive. Have had a few issues that were tweaked and fixed by the team very quickly when the issue wasn’t their end but in the coding of my theme. Super helpful!! Will possibly upgrade just for a few extra features available.

freddie the rat kids boutique
Australia
3 months using the app
June 17, 2019

I started using this app to grow my companies returning customers and revenue. Since my trial my revenue has increased and customers are coming back a third time for their products. Look forward to growing together.

RosePaulino
United States
3 months using the app
May 17, 2021

Excellent customer service, I have sent them. Multiple queries and they always help me resolve issues

BALLISTIC MENSWEAR
Canada
3 months using the app
Edited July 25, 2019

This app pays for its every month its like a free app with profits it shows conversion rates and also gives automatic email marketing of my new products to customers I love it saves me time and makes me money two thumbs up - Praise the lord!!

www.Nuroco.com
United States
3 months using the app
January 25, 2021

We just started using this app and it is so easy! We love the ability to make the emails our own and also the popup options. We have actually started making some sales due to our emails through this app!

Elle & Main Boutique
United States
3 months using the app
August 31, 2020

Easy to use, nice format for emails (especially for marketing) and easy to design, great customer service!

Truthfully Yu
Canada
3 months using the app
January 6, 2014

Very cool app, I signed up to test it as I use mailchimp (and still will for newsletters) but this got me a few sales within minutes. Nice little weekly addition to update customers on products. ( even when I forget to)

1776 United
United States
3 months using the app
June 3, 2021

the team behind Smartrmail is fantastic! I've had issues setting up the service, so my questions were quickly followed up and resolved by the friendly support people. Simply instantly through the chat! When I faced difficulties with delivery to mailboxes on Yahoo.com, the people in Smartrmail quickly investigated the reasons, and helped me out to make my business work better. They are seriously interested in HELPING YOU GROW, not just like many other services that only want your money. I am serious about this.

CAPRON ARTS
United States
3 months using the app
December 6, 2013

Great customer support, quick response. This is a brilliant app but I hope to see a customizable feature for the email template soon. Thank you.

Regards,
MYQTY.com

MYQTY.com
Singapore
3 months using the app
May 18, 2020

I use this app to help automate my emails and my lists. It works wonders because there are some things I'd rather not keep up with and it takes care of all of it for me.

Norah's Place - Phoenix
United States
3 months using the app