Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Reviews (6,543)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface and exceptional customer service, which simplifies setting up loyalty programs. They appreciate the customization options that boost customer retention and engagement, aligning well with their brand identity. The app also increases customer re-engagement and average order values, with seamless Shopify integration and reliable performance.

September 18, 2016

Looks like a great app, easy installation and clean look. Excited for this!

Wise Minds Clothing
United States
Over 2 years using the app
September 28, 2022

I am still getting used to the app but my customers are loving the ease of use. I hope to enhance my utilization of the app very soon.

Vine and Grind
United States
Over 2 years using the app
Smile.io replied September 28, 2022

Thanks for leaving us a review! We are stoked to hear you customer feedback, ease of use is our main priority! 💪

Cheers,
Joshua - Smile Team 🧙‍♂️

June 9, 2023

Fast and pleasant assistance. From a technical point of view, it's too bad that it's not yet possible to apply a minimum order value to use loyalty discounts on shopify POS orders.

Le Moly
France
Over 2 years using the app
Smile.io replied June 12, 2023

Thanks for taking the time to leave your feedback. We are so glad that you have enjoyed our service, and have reached out to your personally with a nontechnical solution for how to add minimum order values on your POS system.

December 20, 2021

Great app, fast and helpful support staff, especially Petrit. The Rewards program helped us connect better and have a beneficial relationship with our customers. Thank you all very much!

Annada
Bahrain
About 2 years using the app
Smile.io replied December 21, 2021

Hey thank you for the kind words, We think Petrit is awesome too. 😃 Best of luck with your program, we are always here if you need us!🥳

September 8, 2016

great app, boring button styles

Tresfancy
Canada
About 2 years using the app
June 13, 2020

Great app, launching your loyalty program its very quick, easy, and functional, but just works in English no other language so far.

AzaharPantry
Panama
About 2 years using the app
Smile.io replied June 16, 2020

Thanks for your review! We'll send an email your way with more information about translating texts in app! 🙂

September 20, 2016

Was easy to set up and works well

Oceantest
United Kingdom
About 2 years using the app
Edited May 24, 2020

Best rewards App here. Roel Villahermosa from the Tec-Support and Shaun are doing an awesome job. Thanks guys for all the help :)

-1 Star because I really don't get why there is still no multi-language feature (even shopify built this now for a year) and no options to change text, behaviour or anything of nudges, no statistic for guest referral nudges etc. We could do better and more if we had more options here.

Made By Men
Germany
About 2 years using the app
September 10, 2016

So far I am happy with the set-up stage. I am concerned though that Sweeth Tooth does not offer a basic program based on the number of orders per month. We'll see. So far so nice.

Irthly Jewelled Adornments
United States
About 2 years using the app
May 10, 2016

Super easy to set up and get going. Giving it a try and will update review after a bit more experience. Checkout our store using Sweet Tooth at www.myproductroadmap.com

Roadmap Slides
United Kingdom
About 2 years using the app