Smile: Loyalty & Rewards , 5,978 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this loyalty and rewards app for its seamless Shopify integration and user-friendly interface. Features like points on product pages and a loyalty landing page are praised for enhancing customer engagement. The app's customer service is noted for its quick response and problem-solving skills. While some merchants find the pricing high, others deem it fair for the extensive features provided. Some merchants have requested more customization options and additional features in lower-tier plans, which the developers have shown receptiveness to.
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Easy to use interface with valuable assets.
I am still just getting to know the App but so far it is very intuitive and easy to use with plenty of integrations, which I really like! The people are also very helpful when I had questions and they gave very detailed responses! :)
Thank you so much for this lovely review 💖
We're so glad to hear that the app's been intuitive and easy to use! Don't hesitate to reach out to support if we can help with anything :)
Sweet Tooth is awesome! This App is very user-friendly and generates results quickly..I highly recommend
Very useful to attract customers
just activated the app, wish they would let new app users customize for 30 days free, but other wise it was a nice seamless integration
Thank you so much for your review ! This is super helpful 💖
Fantastic little app, great way to keep your customers engaged. Still have a little tweaking to do at our end so it works best for us but its a great start and will enjoy using the features - Thumbs Up!
Great App! Great Support! This App has helped boost our business, and is a great way to reward customers for referrals!
UPDATED Review:
Customer support reached out after my first review and were very helpful. More customers can find the app now and we are gaining some traction. I do hope that the pricing is reduced in future or more features are added to be more competitive with other review apps. Thus, justifying the price on the low range. But it is a really nice app with an excellent interface. It would be great to get weekly emails regarding signups etc as a feature.
Hey there! Thank you for taking the time to leave us a review.
I'm so sorry that we've fallen short here - that's definitely not our intention! We've reached out via chat to help out :)
So far so good! I am a bit worried that customers will be able to manipulate the points they earn.. but we shall see!
The free version covers all the basics and works seamlessly with our store, and the support team is very responsive. The only thing I would change is the pricing - I would have loved the ability to connect it to an app to reward customers for reviews, but 49 USD/month is a bit outside our budget right now. I'd have preferred a lower fee for the first tier even if it meant not having the free version. But can highly recommend it and it works as expected.
Thank you for your candid feedback! This definitely help us improve our product and pricing to continue help small businesses grow! We will reach out to discuss ways to help and improve your experience ✨ Please don't hesitate to send us an email at help@smile.io 🙏 we're always an email away!