Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Reviews (6,555)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface and exceptional customer service, which simplifies setting up loyalty programs. They appreciate the customization options that boost customer retention and engagement, aligning well with their brand identity. The app also increases customer re-engagement and average order values, with seamless Shopify integration and reliable performance.

May 30, 2023

Very helpful and simple to use. The team does a great job communicating. The app is really easy to implement. It also looks clean and fresh.

Calyan Wax Co.
United States
Over 3 years using the app
Smile.io replied May 30, 2023

Thank you for taking the time to leave a review, it was a pleasure assisting today ❤️ - Jade & The Smile Team <3

June 25, 2018

Maggie was a great help! fast replies and quickly fixed the issue i was stuck on. awesome customer service :)

Green Sisters Natural Health Beauty
Canada
Over 3 years using the app
July 4, 2023

Fast, friendly and even made me laugh all while getting A+ support. Thanks a lot Team Smile for quick service.

Olive My Pickle
United States
Over 3 years using the app
Smile.io replied July 4, 2023

Thank you so much for taking the time to leave this lovely review 💛💖 We appreciate it so much & we look forward to continuing to impress 🤩

It was a pleasure chatting with you today — I had a good giggle as well 😂

Lisa - Smile Team✨

November 3, 2016

The app is really easy to use!

Ahoy Amigo
United States
Over 3 years using the app
December 2, 2022

great app and good support system! Customers relate easily with it and allows for specific branding opportunities

Veronique Gabai
United States
Over 3 years using the app
Smile.io replied December 2, 2022

Thanks so much for taking the time to leave this kind review — we really appreciate it! 😊

Lisa - Smile Team ✨

September 24, 2016

We just implemented the free version to test the waters on our shop, allbabyorganics.com. Set up was a breeze and took all of 15 minutes! Time will tell, but this app looks very promising and we're expecting it to help drive traffic and customer loyalty! If it works as planned, we'll definitely consider the upgrade to 'Basic' or higher based on our experience thus far!

All Baby Organics
United States
Over 3 years using the app
August 6, 2021

I really love this app and their quick and helpful service, thanks!!! You are great! Our customers love the loyalty program as well!

Sovol3d
United States
Over 3 years using the app
Smile.io replied August 6, 2021

Hey Annie! Thanks so much for the five-star rating! 🤗

January 14, 2016

Its early days for us and this app but right away its incredibly easy to use and incorporates the functionality of several different apps that we had been considering for loyalty/rewards/referral. It slots itself effortlessly into our Shopify site and looks really clean and presentable even with the Sweettooth branding visible (we are on a basic paid plan, not one of the premium paid plans).
We are just finalising the configuration process and will officially launch this weekend... We'll report back in a few weeks

Bonsai 26
United Kingdom
Over 3 years using the app
February 25, 2022

La aplicacion funciona excelente, tiene muy buenas funciones y me ha generado una muy buena base de clientes fieles y ademas el soporte es increible.

Plarte
Mexico
About 3 years using the app
Smile.io replied February 26, 2022

Gracias por las amables palabras, realmente apreciamos que se haya tomado el tiempo para darnos una reseña. No dude en comunicarse con nosotros si necesita ayuda help@smile.io 🙌

October 12, 2016

Very easy to use and quick to set up! Wonderful app! Thank you!

Colorful Affair
United States
About 3 years using the app