Super user-friendly and easy to set up. I do wish there were more customizable options for rewarding points.

Customer service is awesome! I enquired about something and the customer service team went above and beyond to solve my issue. Really friendly people!

We have recently just installed this app on our new Shopify site. The App was easy to install and set up and when we did have an issue adding one of the reward features the guys got back to me the same day to walk me through how to add the feature. 10/10 would recommend!! :)

Great tool to assist in customer retention and loyalty. They also have good tech support that is very professional.

Glad to find a rewards program that is so easy to implement for my online shop. Thank you Smile.io!!

Easy to setup and is a great addition to our website. We are excited to give this benefit to our loyal customers.

Don’t believe all the 5 star reviews. Yea, this has everything you need for a loyalty program. It’s easy to use, just like all the other loyalty apps. These guys were just early on in the game. There are tons of apps doing loyalty programs. Smile is not one that will grow with you. Support team is NOT 24/7. If you have an issue at night on the west coast of the US, good luck having them help... btw, most people like to shop online in the evenings. Also, they apparently had some issue last year that was returning redeemed points to customers. I gave away a few thousand dollars without realizing it until late. Smile offered no compensation. Just told me to manually remove points from customers, which would obviously upset the customer. Lastly, their “search/filter” system is garbage. You can’t find a customer unless you type out their entire email or name. The search is not intuitive. When you have a few thousand customers, it should be. Good luck.

Absolutely love this feature for my online shop. Helps keep customers and drive new sales! Super easy to use!

Not only is this app completely customisable, the help that they give you is incredible. This app is actually so easy to use and when I needed to access reporting they did it for me! Super helpful and the points are really easy to use, no customer issues!

WORST APP EVER..!! Don't go with the positive reviews I have installed this app based on the positive reviews but after installation and configuring the app I faced two issues frequently. 1. Smile.io logo is only loading at the screen 2. After waiting for some time I am getting - "Something went wrong! We’re currently having trouble reaching our servers. Hang tight as we investigate this issue." I had to hard refresh the page and after that, it's working. If it is working in this manner then I NEVER EVER RECOMMEND THIS APP. COMPLETELY WASTED MY TIME.