Smile: Loyalty & Rewards , 4,968 reviews

Overall rating
4.8
Counts per rating level
  • 86% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
March 30, 2023

This is very helpful in customers spending more within my store. I love that there's a free version of the app. This helps small businesses like mine to survive in today's economy!

Lilly & Jace Kids Boutique
United States
Smile.io replied March 30, 2023

Thanks so much for taking the time to leave a review! It was a pleasure helping today. I am glad Smile is able to help your business ❤️ - Jade & The Smile Team <3

March 30, 2023

Thank you very much Jade for your top-level support. You really helped me understand this plugin and went all the way out to explain.

CanScience
South Africa
Smile.io replied March 30, 2023

Thanks so much for taking the time to leave a review! It was a pleasure helping today. I am glad I was able to offer assistance ❤️ - Jade & The Smile Team <3

March 30, 2023

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Borg El Arab Press
Egypt
Smile.io replied March 30, 2023

Thanks so much for taking the time to leave a review! :) - The Smile Team <3

March 29, 2023

Love Smile! Such an awesome app that rewards my customers without me having to do a thing. Great for customer retention! Had an issue recently with my launcher not showing points and continuously needing my customers to log in. I got in touch with the Smile team and the issue was fixed within minutes. Even got a compliment on my products which was nice!

Would highly recommend this app to anyone looking for a rewards system for their website!

Holly & Co
Australia
Smile.io replied March 29, 2023

Thank you so much for taking the time to leave this review & for all your kind words! We appreciate it so much & we look forward to continuing to impress 🤩 It was a pleasure chatting with you today (still laughing at your amazing tees, by the way 👕🐕🖕🤣) 💛💖💛

Lisa - Smile Team✨

March 29, 2023

The customer service team provided an immediate and accurate resolution to my concern and inquiries. Thank you!

Pete's Real Food
United States
Smile.io replied March 29, 2023

Thanks so much for taking the time to leave a review! It was a pleasure helping today :) - The Smile Team <3

March 28, 2023

Just launched Smile today and needed help to change something. Customer service was excellent and cleared up my problem instantly!
Thanks!

The Blue Butterfly Boutique
United States
Time spent using app: About 3 years
Smile.io replied March 28, 2023

Thanks so much for taking the time to leave a review! It was a pleasure helping today :) -Jade & The Smile Team

March 28, 2023

Quick responses from customer service always! The answers are always helpful, clear and to the point.

Payton & Piper Boutique | A Pacific Northwest Clothing Company
United States
Time spent using app: Almost 2 years
Smile.io replied March 28, 2023

Thanks so much for taking the time to leave this review ✨

— Smile Team 💛

March 28, 2023

Had the best help experience with Nicole today!
I needed help connecting Smile with Omnisend and she was right there for every step of the way! Really appreciate your support today, Nicole. It's such a relief when you're struggling with something, to get immediate help.
Keep at it, Nicole!

Lace Boutique Fashions
Canada
Time spent using app: 5 months
Smile.io replied March 28, 2023

We think Nicole is pretty great, too 🤩 Thanks so much for taking the time to leave this review — we really appreciate it and look forward to seeing your program succeed ✨

— Smile Team 💛

March 28, 2023

Awesome help from the Help Center people.
A little limited on the Starter Plan (paid), but ok for basic needs.

ADAMUS
Portugal
Time spent using app: 4 days
Smile.io replied March 28, 2023

Thanks so much for taking the time to leave a review! It was a pleasure helping today :) -Jade & The Smile Team

March 25, 2023

Great initial experience, very helpful customer service team. Would recommend and can see the value in the platform already

POWERCUT®
Ireland
Time spent using app: About 1 hour
Smile.io replied March 25, 2023

What a lovely review 😍 Thank you so much for taking the time to give us your feedback—we appreciate it so much & we look forward to continuing to impress 🤩

Lisa & the Smile Team ✨