Overall rating
4.9
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy setup, seamless integration, and customizable rewards program. It's recognized for effectively driving customer loyalty and boosting sales, with a positive impact on customer engagement and retention. Merchants value the responsive customer service during system outages or data delays. The app is praised for its affordability, value for money, and low maintenance. Its adaptability to various business needs is also highlighted.

July 29, 2016

Easy to set up an working in seconds!

Uptowntouch
Canada
2 months using the app
July 1, 2016

This app is incredible. We are really excited to see how well it works for our new clothing company GreenClothing.co

Get this app!
Cheers.
:D

Green Clothing Co
United States
2 months using the app
October 29, 2021

My customers love this app! They are doing the word of mouth marketing for me, and it makes me so happy to incentivize people to recommend our products without a lot of clicks & fuss!

dip
United States
2 months using the app
Smile.io replied October 30, 2021

Thank you so much for taking the time to leave us this review 🦋

March 25, 2023

Great initial experience, very helpful customer service team. Would recommend and can see the value in the platform already

POWERCUT®
Ireland
2 months using the app
Smile.io replied March 25, 2023

What a lovely review 😍 Thank you so much for taking the time to give us your feedback—we appreciate it so much & we look forward to continuing to impress 🤩

Lisa & the Smile Team ✨

April 5, 2019

Really nice and user friendly app, also recommends a program based on my store. Maggie from the live chat customer support was very helpful, still need to check how this will work with my customers. It would have been perfect if the text in the launcher can be edited in the free plan though.

Whale Valley
Estonia
Over 3 years using the app
Smile.io replied April 8, 2019

Thank you for your feedback! We're always trying to improve our product to make it the best it can be for merchants like you. :) We're glad you had a positive experience chatting with our support team too!

August 12, 2016

Sweet Tooth really does make it as easy as possible to get started quickly with their Loyalty Program. So far, it's super easy with the setup. Now, lets hope it attracts my visitors!

928 Apparel
United States
2 months using the app
Edited May 11, 2017

This is a (sic) sweet app. Easy to use and lots of features. Looking forwards to sharing this with my customers.

Krautner
Australia
2 months using the app
August 18, 2022

We are new to smile io and the quick help desk was a great, fast and responsive way to get our questions answered!

The Pretty Posy Boutique
United States
2 months using the app
Smile.io replied August 18, 2022

We are so glad that you were able to get the help you needed quickly! Thank you for taking the time to leave a review. It is so appreciated :)

June 19, 2020

This app has a simple navigation and it's very easy to set up! I am still waiting to see how it will act once I get more members to sign up but so far its awesome. (:

Tangerine City Print
United States
2 months using the app
Smile.io replied June 22, 2020

Thanks so much for your review! We're so excited to watch your business grow. Our support team is around if you need anything!

September 22, 2016

Well designed, I cannot wait until my customers start to use it!

Home Of Paradise
United States
2 months using the app