Smile: Loyalty Rewards Program
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (6,616)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting customer retention and increasing order values through its rewards program. It features a user-friendly interface with extensive customization options, including loyalty landing pages. The integration process is smooth, and ongoing maintenance is minimal. Customer support is frequently praised for its quick and effective responses, significantly enhancing the user experience and reliability of the app.
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I like this app. App helps to create a close relationship with the client. This is very important. However, a free version is a little limited.
Great experience for both the company and our customers
So far so good! Loving the different abilities of the app, perfect for what I was looking for!
Lynn who was very attentive with my reboot of Smile.io not working with my Shopify was the best more attentive help. She responded practically in real-time.
I would like to deal with her again in the future. She was that helpful and responsive.
Thanks,
Ray
We appreciate you taking the time to leave us a review and that you found Lynn to be so helpful! She is an absolute rockstar and I know she will be so happy to read this 🙂
Yours in Loyalty,
✨ The Smile Support Team ✨
This is a good rewards program, but really lacking in options unless you pay the very high monthly fee.
Thanks so much for the kind words and feedback alike! We completely understand that not all merchants are able to justify the cost of some plans. Feel free to reach out to us at help@smile.io to discuss free trials and custom pricing - we're happy to work with you on any features and/or plans you wanted to try out 🙂
Kind Regards,
Brandon - Merchant Experience Manager
Great app with great tools. But the best is the amazing support you get, especially from an amazing member of their staff called Maggie.
Easy to use & something anyone who is selling something should have.
super slow also app and support staff not worth it its just waste of time interface has so many bugs issue
Hey there! We're so sorry to hear this. Our team has sent a message your way to help out.
The app is easy to use and the customer support team is super helpful and fast to response to. The integration with other third party apps like Klaviyo also add value to our customer experience. :)
We appreciate you taking the time to leave a review! We're so glad that our Klaviyo integration is helping add to your customer experience and that our support was quick and helpful. Don't hesitate to reach back out if there is anything else we can do for you :)
This seems to be great so far. I cannot wait to see the outcome.