Overall rating
4.9
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy setup, seamless integration, and customizable rewards program. It's recognized for effectively driving customer loyalty and boosting sales, with a positive impact on customer engagement and retention. Merchants value the responsive customer service during system outages or data delays. The app is praised for its affordability, value for money, and low maintenance. Its adaptability to various business needs is also highlighted.

May 8, 2021

Smile customer service is AMAZING! They stand by your side and help give you the tool set to ensure your program is a great success. Very easy, user friendly set up! Watch the help videos they provide when creating your program. This helped us tremendously! :)

Kelley Cawley
United States
2 months using the app
Smile.io replied May 11, 2021

Thank you so much for the 5-star review ✨Excellent to hear that Smile was super easy to setup, and you've gotten all the help you need from our support team 😁

March 30, 2017

Great App, I use it on all my sites

Black Star Appare
United Kingdom
2 months using the app
March 16, 2022

A very useful and easy to use application. I highly recommend it and the support is great. very good for store

Tienda Illux
Mexico
2 months using the app
Smile.io replied March 17, 2022

Thank you so much for taking the time to leave us this review 🦋

January 21, 2019

Simple setup, and a great way to drive more traffic to my store while rewarding customers. Highly recommend adding this app.

Dazzle & Dapper
United States
2 months using the app
November 18, 2022

A GREAT addition to our store being able to reward our loyal customers, and amazing service from the Smile team! What more could you want, first class and reliable - thank you!

Dorset Wax & Wicks
United Kingdom
2 months using the app
Smile.io replied November 18, 2022

Thanks so much for taking the time to leave us this fantastic review! We appreciate it 💛

Lisa - Smile Team ✨

June 25, 2018

I've been using this app for over a year, starting with my Big Commerce account, now I have migrated over to Shopify. I needed to contact support to download a CSV file of my customers & their loyalty points to upload on Smile App on Shopify - worked great, just had to change a column name to "points" from "Points_Balance". Also, I needed to find a way not to offer my wholesalers loyalty points for their purchases and it pretty easy. When you set up your "earnings" points rules, click save, then on same page a section will come up with "Earning Conditions". Just add click drop down with "Customer tags" and then choose in drop down, "has none of" and then type "wholesale" or whatever word you used to tag your wholesalers in Shopify, click save and you're done. I saved this earnings condition on every earning rule so wholesalers can't get points for orders, social media shares, and birthdays... Elli helped me via email and was so quick! Thanks Smile app :)

Atomicswag
United States
2 months using the app
April 4, 2016

Really easy to use, great service!

Plzzchill
United States
2 months using the app
July 23, 2018

awesome! love setting it up. best loyalty app provider

Katto Singapore
Singapore
2 months using the app
Edited July 31, 2016

I always send goodies with my orders but now I'm able to incentivize sales in the initial stage with this app that offers a easy user friendly interface for me and the customer. Thanks Sweet Tooth!

Badgermilk rules!

Kevin Thayer Art
United States
2 months using the app
August 12, 2016

Great app really makes a difference!!!

Quicktime Sales
United Kingdom
2 months using the app