Overall rating
4.9
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy setup, seamless integration, and customizable rewards program. It's recognized for effectively driving customer loyalty and boosting sales, with a positive impact on customer engagement and retention. Merchants value the responsive customer service during system outages or data delays. The app is praised for its affordability, value for money, and low maintenance. Its adaptability to various business needs is also highlighted.

April 16, 2020

This app is absolutely excellent. I would most definitely recommend for all Shopify stores. Encourages repeat sales and allows your business to be modern and unique!

Super Duper Candle Company
United Kingdom
2 months using the app
Smile.io replied April 16, 2020

Thank you so much for your wonderful review, we really appreciate it 🙌

June 7, 2016

Easy to start up, .and a really well thought out app for anyone to use.

One Of A Kind Sox
United States
2 months using the app
July 25, 2016

This is the best app on the market

3 Kings Electronics
United States
2 months using the app
August 2, 2016

This app looks promising..easy interface..good resource of tutorials to help setup the program and run. Would recommend it!

Zuliwholesale
United States
2 months using the app
August 9, 2020

I was looking for an app that can simplify rewards and points for me. The set up was simple and straight forward. I really enjoy!

Monarca Embellishments
United States
2 months using the app
Smile.io replied August 14, 2020

Thank you so much for sharing - we love hearing feedback like this! 💖

June 9, 2022

Excellent program. Very easy to use. By far the BEST customer service! I had a few technical questions and they were answered in a very easy way to understand for someone who isn't too technical. Without prompting they went above and beyond to give me personalised advice on how to make the program even better! Highly recommend. 10/10 and 5 gold stars from me!

Chalet Boutique
Australia
2 months using the app
Smile.io replied June 9, 2022

Thank you so much for leaving us a review! I am glad I was able to help get you sorted and I hope the advice serves you well! We are looking forward to helping you continue to grow, and if you ever want any more tips just pop in the chat, we love to help! 😄

Cheers,
Joshua - Smile Team 🧙‍♂️

July 17, 2016

Great system and so easy to set up, my customers are going to love it!

Truly Indulgent
United Kingdom
2 months using the app
October 20, 2020

Highly recommend this App - This is a one-stop value driven marketing tool not to be missed... We found it simple to set up and delivers outstanding results, that increased both loyalty and secondary spend! Supporting this App is a fantastic onboarding and support team, who respond extremely quickly. Can't recommend this app and the team highly enough! 5 STARS!

Force Wear HQ
United Kingdom
2 months using the app
Smile.io replied October 21, 2020

Wow! Thank you so much for the glowing review and five-star rating! We're so happy you are having a great experience using Smile. 😄

February 25, 2022

Their customer service is incredible. Even use their free plan, they still offer you a patient and helpful support. I really love this app.

dev-ehobby
Hong Kong SAR
2 months using the app
Smile.io replied February 26, 2022

Hey, we are delighted you love the App thank you so much for taking the time to leave us a review. If you ever need us, feel free to get in touch help@smile.io

Edited December 2, 2016

some hiccups along the way, but overall it's pretty easy. It looks good as well.
I would like to know how to add points from my already created sets without exporting them again...

Dakota Nature Art
United States
Almost 5 years using the app