
Smile: Loyalty Rewards Program
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (6,612)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting customer retention and increasing order values through its customizable loyalty programs, including points, referrals, and VIP tiers. They praise its user-friendly interface, seamless Shopify integration, and reliable performance. The support team is also commended for their quick and effective responses, making it a valuable tool for enhancing customer loyalty and streamlining business operations.
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The Smile app is fantastic! - User friendly, and packed with incredible features and customization. The updates show that the developers are committed to improving the customer experience. We've utilized this app in our shop for a little over a year, and have seen positive ROI! We highly recommend enabling all of the apps features to maximize customer engagement.
Smile's customer support has ...
Thank you for your kind words! We are so happy to hear that you'd highly recommend us - we look forward to watching your program thrive!
I had the pleasure of working with Shelby from the Smile.io support team, and I couldn’t be more impressed. Shelby was incredibly helpful, responding quickly and guiding me through the issue with ease. Thanks to her clear communication and quick resolution, we were able to solve the problem in no time. A big thank you to Shelby for providing excellent support!
Thank you for taking the time to leave us a review and for such kind words! It was great working with you. ☺️
- Shelby
A very competent team, always ready to help and always trying to find solutions. A very well-developed app that I would recommend! Keep up the excellent work!
Thank you so much for taking the time to leave this review! We really appreciate it 💖
Don't hesitate to reach out if you have any questions.
Smile Team ✨
Works well, customer service has been great. Customers love it!
Thank you so much for the lovely review!
It’s always our goal to provide the best service possible, and knowing we’ve met your expectations truly makes our day. If there’s ...
Smile.io's Customer service was best of the best. Shelby was quick, responsive, helpful, kind. Thank you!
Thanks for leaving a review!
Don't hesitate to reach out if you have any questions.
Smile Team ✨
We’ve had an excellent experience with this app and the support team behind it. The features have been incredibly useful for our store, and the customization options are fantastic. When we needed assistance, the support team was prompt, responsive, and handled our request quickly and professionally.
The level of customer service has been outstanding, and it’s clear that the team truly cares about ...
Thank you for your review and your insightful feedback about our features! We hope you enjoy using our app :)))
Shelby was very patient and very helpful, directed me to exactly what I needed. Thanks Shelby!
Updated to add: Lynn was attentive to my needs and got everything sorted out quickly!
We smiled reading this review! Thank you so much :)
Awesome and friendly service. Been a happy customer for over 3 years....
Thanks for taking the time to rate us 5 stars! We really appreciate it 🙂
Good experience with customer support, quick service from Lynn
Thanks for taking the time to rate us 5 stars!
Smile Team✨
We had an issue with Smile where the birthday points weren't being added but Ezra was able to quickly and efficiently resolve this issue and keep me updated along the way.
Thank you for taking the time to leave this review! We're so glad to hear that you had a helpful experience with Ezra 🤩