Overall rating
4.8
Counts per rating level
  • 86% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
May 23, 2023

Andreandana - she has been a great help. Fast reply and very attentive to help with our queries. Thanks so much, team! Stay awesome :)

Novapro Sports Camping Store
Australia
Time spent using app: Over 5 years
Smile.io replied May 23, 2023

Thank you so much for taking the time to leave this lovely review!! I will pass it on to Andrea. I know she will be delighted 💛💖💛

Cheers
David

May 22, 2023

We have only been using the app for a few days, but we are quite happy with it. The set up was easy and the ability to customize the branding is fantastic, even down to small details like padding the launch icon. The customer service is spot-on. They were friendly, quick to respond, and adept at fixing any issues we had. Thank you Nicole!

Haut Underwear
United States
Time spent using app: About 1 month
Smile.io replied May 23, 2023

Thank you for your review. We really appreciate it. We are delighted you like the app and find it easy to use. Please feel free to reach out if you need any help in the future.

Cheers
The Smile Team

May 20, 2023

This app is so great and have a very friendly user-interface which separates this app from their competitors. Customer Support is also very good.

DMoose
United States
Time spent using app: Over 1 year
Smile.io replied May 23, 2023

Thank you so much for taking the time to leave us a review. We really appreciate it. We are delighted you find our UI clear and easy to use. This is definitely one of our main goals. Please reach out if we can help with anything.

May 18, 2023

Hannah was really helpful and quick with her responses!

It really helped me to understand more about the app and its functions.

Durex India
India
Time spent using app: Over 1 year
Smile.io replied May 23, 2023

Thank you so much for your kind words. Hannah is one of the best and we will pass on your appreciation. Please feel free to reach out if you need any help.

May 17, 2023

The lovely people from Smile are awesome, super helpful when something is needed and a solution is never far away. Always a pleasure to deal with them and we've been doing so for years. <3

Jimmy Joy

Jimmy Joy
Netherlands
Time spent using app: About 5 years
Smile.io replied May 17, 2023

We're all extra delighted by this wonderful review! 🤩 Pleasure is ours, and we look forward to supporting you in many more achievements to come 🚀

Smile Team 💛

Edited May 19, 2023

Initially the app was not getting properly installed, we were getting an error msg. Requested for tech support and received timely help. It was due to Smile's bad server on that day causing the issue. We reinstalled and its working fine. Thanks !

Picco Ricco
India
Time spent using app: About 22 hours
Smile.io replied May 16, 2023

Hey there!

We're so sorry for the trouble, but would you be able to try fully removing the Smile app from your app list in Shopify, and then re-installing it? The issue should be resolved now, and you should be able to install it properly :)

Thank you so much for your patience!

Joana

May 12, 2023

Lisa was very kind and solved my question super fast. Also the app is very easy to use and gives your website more attraction.

Lietta Accesories
United States
Time spent using app: About 2 hours
Smile.io replied May 12, 2023

Thank you so much for taking the time to leave this lovely review!! We appreciate it so much & we look forward to continuing to impress 🤩 It was a pleasure chatting with you today💛💖💛

Lisa - Smile Team✨

May 12, 2023

Very good customer service and support.

Joana made a wonderfull job, and I am very happy with this application

Claude Berry
Canada
Time spent using app: 4 days
Smile.io replied May 12, 2023

Thanks so much for taking the time to leave this kind review 😊

Smile Team ✨

May 10, 2023

The representative was very kind and helpful. Thanks Lisa! It's my first time using the app. So far so good.

FamLandJuice
United States
Time spent using app: About 1 month
Smile.io replied May 10, 2023

Thank you so much for taking the time to leave this review! We appreciate it so much & we look forward to continuing to impress 🤩

- Lisa & the Smile Team💛

May 10, 2023

Nice app and fast customer service... Hope you will get help from sunshine Jade. Thank you for your service!

The BLOOOM
Netherlands
Time spent using app: About 1 month
Smile.io replied May 10, 2023

Thank you for taking the time to leave a review, it was a pleasure assisting today ❤️ - Jade & The Smile Team <3