Smile: Loyalty & Rewards
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (6,536)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its user-friendly interface and exceptional customer service, which simplifies setting up loyalty programs. They appreciate the customization options that boost customer retention and engagement, aligning well with their brand identity. The app also increases customer re-engagement and average order values, with seamless Shopify integration and reliable performance.
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Customer service has been great! The few times we've had questions, Lisa has come to our aid within just a few hours, not only with answers, but also with screen-shots, and even embedded video/GIF that make it very easy to understand! Explanations have been simple and complete, making sure that we fully understand the solution. Thanks for the great customer service! :)
After investigating nearly a dozen different loyalty programs, I settled on a couple to test out, based on stellar reviews. Both had similar features, but in terms of pricing and support, Smile was the clear winner.
The team has gone out of its way to be helpful, which is a huge factor when you're running a small business that processes a lot of transactions.
We are so happy to be an app that you enjoy working with! We will always be here for any questions you have :)
I recently had an excellent experience with Joanna from the Smile.io help desk. She was extremely helpful in addressing my queries and provided prompt responses that made the entire process seamless.
Joanna's expertise and quick replies ensured that I received the assistance I needed without any delays.
Thank you so much for taking the time to leave this review! We really appreciate it 💖
Don't hesitate to reach out if you have any questions.
Smile Team ✨
Great experience so far and nice people at Smile.
Thank you for the 5 star review!
Smile Team ✨
Great app, we've been using Smile for a while now and haven't had any issues.
Thank you so much for taking the time to leave this review! We really appreciate it 💖
Don't hesitate to reach out if you have any questions. We're always here when you need us!
Smile Team ✨
I got the free version and is so easy to use. Customer service is ready to help you every time you need.
Thanks so much for rating us 5/5 stars! We truly appreciate you taking the time to do this 🙂
Yours in Loyalty,
✨ The Smile Team ✨
Today I received great service from Joana. She was very quick with her response time, friendly and very helpfull. We managed to fix the problem and was happy with the service. Thank you Joana
Thanks so much for taking the time to leave a review! We genuinely do appreciate it 🙏
Yours in Loyalty,
✨ The Smile Support team ✨
Great experience so far, has all the features we needed and at a more competitive price than some other options. Lynn was incredibly helpful with any questions I had during the set up process they seem to always be online!!
Thanks for leaving a review! We agree that Lynn is indeed excellent 💖
Don't hesitate to reach out if you have any questions.
Smile Team ✨
Lisa was a huge help to me when setting up this app. I was not sure on how to go about things and Lisa helped me every step of the way!!
Thank you so much for taking the time to leave this review 💖 It was a pleasure assisting you!
Lisa - Smile Team✨
I run the Smile app on both my boutique and nail stores. It's a great loyalty program to have to build a solid returning customer base! Andreandana and Brandon were super helpful when I had to pause my one store for a while and relaunch the Smile app.
Thank you for your review! We are so glad Andreandana and Brandon were able to help you 💛💛💛