Smile: Loyalty & Rewards , 4,952 reviews

Overall rating
4.8
Counts per rating level
  • 86% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
February 22, 2023

David from CS is amazing! He was so helpful in explaining our customer engagement and offering tips on how to make our business exceed our goals. This is THE app to get if you want to manage rewards points!!

TCO Fly Shop
United States
Time spent using app: Almost 3 years
Smile.io replied February 22, 2023

WOW~! 🤩 Thank you for taking the time to leave this most lovely review 😊 We agree: David IS amazing 💪✨

- Lisa & the Smile Team💛

February 21, 2023

easy to configure, I had some questions that the customer service staff answered me in an excellent way, Lisa even made me a video to explain a configuration to me. Let us now await the results of the campaign. good job guys.
www.octante.mx

Octante
Mexico
Time spent using app: 2 days
Smile.io replied February 22, 2023

Thank you so much for this lovely review! It was a pleasure chatting with you today and I'm so glad to hear you're loving Smile 💪✨

- Lisa & the Smile Team 💛

February 21, 2023

Absolutely LOVE the Smile app & team - Nicole was so helpful when we had a question and solved it immediately :) Such an amazing app for our customers!

Claudia Dean World
Australia
Time spent using app: Almost 2 years
Smile.io replied February 21, 2023

Thanks so much for taking the time to leave a review. It was great chatting with you today. We are so glad you are loving Smile :) Don't hesitate to reach out if there is anything else we can help you with!
- Nicole & the Smile team

February 21, 2023

The app is easy to use and integrates well with Shopify and Reviews.io. Whenever questions arise, the support team is quick to provide helpful thorough answers. Brandon with the Smile.io support team is great!

Play It Koi
United States
Time spent using app: Over 4 years
Smile.io replied February 21, 2023

We're so glad Brandon was able to help you out today. We think he's pretty great too! Thanks for taking the time to leave a review. We really appreciate it!

February 20, 2023

Very quick response from their support team and efficient in providing helpful solutions to every query we've had.

Wanderlust + Co
Singapore
Time spent using app: Almost 2 years
Smile.io replied February 21, 2023

We are so glad our team has been able to help you! Thanks for taking the time to leave a review. We really appreciate it :)

February 16, 2023

Very intuitive to use, looks great - easy to customize to our brand and design layout, very good functionality and the customer service has been excellent - thank you!

Biodynamic Coffee
Canada
Time spent using app: About 22 hours
Smile.io replied February 16, 2023

Thank you so much for taking the time to leave a review! 😇 - Jade <3

February 16, 2023

Excellent customer support with a quick turnaround time and thorough, easy solutions! Thanks Lisa, appreciate it!

TOVAA
United States
Time spent using app: 5 months
Smile.io replied February 16, 2023

Thank you so much for this lovely review! It was a pleasure chatting with you and I'm so glad that I was able to help with all your questions today 💪✨

- Lisa & the Smile Team 💛

February 16, 2023

Great, and Easy to Use! Support is Awesome I highly recommend this App for all kinds of stores. Thank you

BrainyThreads
United States
Time spent using app: 7 days
Smile.io replied February 16, 2023

Thank you so much for taking the time to leave a review! 😇 - Jade <3

February 16, 2023

Great Customer Service. Jade was super helpful, since I had just started using the App and really guided me through every process. A+

hemproutine.fr
Germany
Time spent using app: 22 days
Smile.io replied February 16, 2023

Thank you so much for taking the time to leave a review! It was a pleasure assisting you today 😇 - Jade <3

February 16, 2023

Excellent customer support. Very simple and easy to navigate. Would ideally be able to customise with our own fonts in the future.

Aubin
United Kingdom
Time spent using app: 9 days
Smile.io replied February 16, 2023

Thanks so much for taking the time to leave this kind review — we really appreciate it! 😊

Smile Team ✨