Smile: Loyalty & Rewards , 5,054 reviews

Overall rating
4.8
Counts per rating level
  • 86% of ratings are 5 stars
    4.4K
  • 9% of ratings are 4 stars
    447
  • 2% of ratings are 3 stars
    116
  • 1% of ratings are 2 stars
    43
  • 2% of ratings are 1 stars
    77
April 26, 2023

Only a few days in, but so far it's been a great user friendly tool! Integration is extremely easy and the support team is the best!

airestech
Canada
Time spent using app: 2 days
Smile.io replied April 26, 2023

Thank you for taking the time to leave a review, we are super happy to hear that Smile has been great so far ❤️ - Jade & The Smile Team <3

April 26, 2023

So far so good!! I am loving the fact that I can give back to my customers- and how easy it is to use this app!!

BeYOUtifully Comfortable
United States
Time spent using app: 2 days
Smile.io replied April 26, 2023

Thank you for taking the time to leave a review, we are super happy to hear that Smile is making an impact ❤️ - Jade & The Smile Team <3

April 26, 2023

Great app and really helpful customer service staff, really pleased that we started using Smile.io for our rewards programme.

UK Beauty Club
United Kingdom
Time spent using app: 9 days
Smile.io replied April 26, 2023

Thanks so much for taking the time to leave this kind review — we really appreciate it! 😊

Smile Team ✨

April 25, 2023

Still working through the app functionality but the customer service team is responsive and extremely helpful!

doosra
United States
Time spent using app: 5 days
Smile.io replied April 26, 2023

Thanks so much for taking the time to leave this kind review — we really appreciate it! We are happy that our support team has been able to offer assistance 😊

Smile Team ✨

April 25, 2023

Has really helped improve the loyalty of our customer base and ensure they are transacting with us on a more frequent basis. The customer service is top notch also!

Just Golf Stuff
Canada
Time spent using app: Over 1 year
Smile.io replied April 25, 2023

Thank you for taking the time to leave a review it was a pleasure assisting you today ❤️ - Jade & The Smile Team <3

April 25, 2023

Great customer service from Lisa! Give her a raise!! Great customer service from Lisa! Give her a raise!!

Baked Bags
United States
Time spent using app: 4 months
Smile.io replied April 26, 2023

Thanks so much for taking the time to leave this kind review — we really appreciate it! We are happy that our support team has been able to offer assistance 😊

Smile Team ✨

April 25, 2023

Great app for loyalty rewards for customers, lots of customization options, easy to use and excellent customer service.

SERIOUS GRIT
United States
Time spent using app: Over 1 year
Smile.io replied April 25, 2023

Thank you for taking the time to leave a review it was a pleasure assisting you today ❤️ - Jade & The Smile Team <3

April 25, 2023

Smile is working well for us so far, and a big part of my rating because their support team is very responsive. If one team member isn't online then another will tag in to fill in the gaps, which is much appreciated!

Thanks Smile team for your work!

BalmLabs
United States
Time spent using app: Almost 2 years
Smile.io replied April 25, 2023

Thanks so much for taking the time to leave this kind review 😊

Smile Team ✨

April 25, 2023

Started with this app and have never changed. Service is fast, and they've helped me resolve every request. Highly recommend.

yourfikxskincare
United States
Time spent using app: 10 months
Smile.io replied April 25, 2023

Thanks so much for taking the time to leave this kind review 😊

Smile Team ✨

April 24, 2023

We recently moved from Square to Shopify. Smile was the best option for us to move our loyalty to. Easy to use and customer support has been great!

en·sem·ble
United States
Time spent using app: About 1 month
Smile.io replied April 25, 2023

Thanks so much for taking the time to leave this kind review 😊

Smile Team ✨