Smile: Loyalty Rewards Program

We had an issue with Smile where the birthday points weren't being added but Ezra was able to quickly and efficiently resolve this issue and keep me updated along the way.

Smile makes creating a rewards program easy!
They also helped me to figure out how to implement one for my in-person pop-ups. I wish they had a more "entry-level" plan with more features but overall I am super happy!

Amazing customer service! The team is quick to respond and super helpful. Shelby did a great job of helping us with our issue. Highly recommend!

Ezra was fantastic! Super helpful, clear, and patient in guiding us through resolving an issue with our site. His instructions were spot on and easy to follow—he even highlighted exactly where the problem was and how to fix it step-by-step.

Thanks to him, we had everything up and running in no time, and the Smile app is working perfectly now. Really appreciate the quick support and professionalism. Definitely a great experience!

Thanks again, Ezra!

The app is generally very easy to use with a decent UX, although Smile's customer service is incredible. Lynn has been very helpful and super responsive, assisting us with any errors that we've come across or questions we've had.

I was working with Joana Jacome on trying to redeposit rewards for my customers and she was very responsive to show me how to do it. And problem solved!!

Love this company to reward loyalty to my customers!

I had a problem with my account, and I was transferred to Ezra Alamsyah to help me fix it. He was incredibly helpful in solving the issue I was facing and took the time to ensure everything was working perfectly. Ezra even followed up every day to keep me updated on the progress, let me know the problem was fixed, make sure it didn’t resurface, and check if I had any other questions or concerns—truly going above and beyond. His dedication and professionalism are a testament to how carefully this company selects its employees. I’m truly impressed by Ezra commitment to helping. Thank you, Ezra!

Support (Lynn and Jade) were super helpful. This app has been great for conversions.

several agents replied to my questions quickly very friendly and helpful even for a basic plan user...

Such an awesome app. I absolutely love it and would recommend it to every business owner.