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I was looking for a simple but growth oriented rewards app. Smile has tons of executable features that continue to keep our customers coming back time and time again. The service and support has been great!
Thank you so much for your review! We're so glad you're enjoying our features ✨
Beautiful app, dead easy to use, great features, many customizations, and fast and awesome customer support! Would recommend this to anyone anytime!
This is so great to hear! Thank you so much for your review 💖
The RE Place
The app has worked fairly well so far (4 weeks in) but I will say the support has been 5 star. Things that weren't so smooth they worked through with us and just right. Just waiting for a few more features to become avail for this to be made perfect. Christian is a super star.
We're so glad to hear that Christian was so helpful! Please don't hesitate to reach out if we can help with anything else 💖
Super easy setup and user-friendly to get our customers on board and taking various actions. Adding this to an e-commerce store is a no-brainer!
Thanks so much for your 5-star review and for choosing Smile! 💖
Meredith Bay Candle Co
This is the best rewards app i have found after trying many different ones. Very customizable, crazy number of ways to reward your best customers and also friend referral options. Works seamlessly with Shopify. I have had zero issues so I have not had any interaction with support.
Thank you so much for your review :) I'm so glad to hear that you haven't had any issues with the app! If you ever need help with anything - please don't hesitate to reach out in app 🕯
We are preparing to launch this feature with our SBS promos. The customer support that helped us finalize the last few steps to ensure a successful launch was amazing.
Thank you so much for your lovely review! We're so glad to hear that the support team was able to help out! ✨
We have just signed up for the Growth plan and have used the Smile Live Chat feature a few times with help when onboarding and asking questions. Brady has been extremely helpful in answering our queries. The main reason this wasn't a 5* is because the app is missing out on some simple features that would benefit us such as a fraud analysis on whether customers are liking and unliking/following and unfollowing to gain additional points. Besides that, it's been very straightforward and we're excited to see what Smile brings us as a business!
Thank you so much for your review and your candid feedback! This is super helpful 💖 Glad to hear that Brady was able to help!
The Face Locker
I had looked at a few loyalty programs before deciding on Smile. Very glad I did. Incredibly easy to set up and launch and if you ever do need help it's fairly quick.
Thank you so much for your review 💖
Glad to hear that your setup process was simple and quick!
goodvibes juice co.
We use smile to manage our bottle return program and track points for discounts off of future purchases. It’s a triple win. We reduce our waste and reuse bottles through this program, we increase custom satisfaction and repeat business, and we lower costs. Can’t recommend this app enough!
Thank you so much for you review and recommendation 💖 We really love your product here at Smile! 🧃
Just started using the app and ran into some difficulties but I was pleasantly surprised how attentive their customer service was! They immediately replied and helped me set it up. Shout out to Jobie for the assist! Excited to grow my business with Smile!
This is so exciting! We can't wait to grow alongside your business 💖
Thanks so much for the 5-stars! Glad Jobie was able to help!