Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Reviews (6,556)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface and exceptional customer service, which simplifies setting up loyalty programs. They appreciate the customization options that boost customer retention and engagement, aligning well with their brand identity. The app also increases customer re-engagement and average order values, with seamless Shopify integration and reliable performance.

April 7, 2022

The application is very good and works just as my online store needs it to. They also have excellent customer service.

Vinos El Cielo
Mexico
About 3 years using the app
Smile.io replied April 8, 2022

Thank you so much for your review 🤩
Please don't hesitate to reach out to support if there's anything else that we can help with to make your experience great!

August 27, 2016

Great App ! Made setting the Loyalty and Rewards Program a Song !

Gundam Galaxy India
India
About 3 years using the app
Edited November 28, 2019

Would appreciate if the branding(website cache picture) can appear when a referral shares their referral post on social media for a starter package user.

Wing Heong BBQ Meat
Malaysia
About 3 years using the app
Smile.io replied November 28, 2019

Thank you for the thoughtful feedback, and the five-star rating! 😄

October 27, 2023

Exceptional technical support provided. Lynn, in particular, was exceedingly kind and displayed proactive cooperation throughout our interaction. Thank you!

Blooming KOCO
United States
Almost 3 years using the app
Smile.io replied October 28, 2023

Thank you for your kind words 🙏 we will pass them on to Lynn 💛 , We think she is awesome too. 🤩

Cheers

The Smile team 💛

May 6, 2016

I've just installed it, really easily! And it looks great! Thank you!

Thegretest
Spain
About 3 years using the app
March 11, 2021

At first, I thought I didn't really need the app but LET ME TELL YOU. I am so happy I downloaded it, it helps me so much with organizing my rewards.
The points system is really easy to use, you are in charge of everything and choose what you want to put in place (which for me was really important, I did not want a basic rewards system).
The app is really intuitive to use and the moment I had an issue Joana answered the chat so quickly I thought she was next to me. Also, the team is really nice (Joana & Tess) you can tell they really want to help, whether big or small businesses (like me).
100% recommend.

Artizy Jewelry
Canada
About 3 years using the app
Smile.io replied March 11, 2021

Thank you for sharing your kind feedback! 💖 It was our pleasure to help, we'll make sure Joana and Tess see this too :)

October 31, 2018

This app is very useful and Maggie from the support team was very helpful for several things that we needed help with.

MudLOVE
United States
About 3 years using the app
Edited October 15, 2016

We love rewarding our clients.

Kings Rush
United States
About 3 years using the app
March 8, 2020

Indeed great stuff, indeed free, ideal for starter business like mine, thanks for making this available.

FancyButFunctional
Hungary
About 3 years using the app
Smile.io replied March 9, 2020

Thank you for the 5-star review! We're so glad to be able to help! ✨

August 24, 2021

I have been using this apps for months and it did helps me to increase my sales. Also, the customer service team is so good as they always attend to my questions and solve the problems for me. They are prompt with their response. Well done!!

Foodart Store
Singapore
About 3 years using the app
Smile.io replied August 25, 2021

Thank you so much for your kind words ❤️We're so happy that we could help increase your sales! Our customer service team will always be around to help if you need any assistance 😊