Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Reviews (6,616)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer retention and increasing order values through its rewards program. It features a user-friendly interface with extensive customization options, including loyalty landing pages. The integration process is smooth, and ongoing maintenance is minimal. Customer support is frequently praised for its quick and effective responses, significantly enhancing the user experience and reliability of the app.

January 17, 2017

Easy to use and set up and has a ton of functionalities, even in the free version. Thanks a lot!

radicoolbeachwear.com

Radicool Ca
Canada
Over 2 years using the app
February 26, 2018

Love this app and the add-ons. Customer Support is always super helpful.
I do wish there was a mid range for pricing as $59 is pretty steep when all I need is to customize some text :)

To112 Ca
Canada
Over 2 years using the app
Edited August 31, 2016

Great app to keep your customers keep coming back!!

Japorn
United States
Over 2 years using the app
August 9, 2016

such a great app for engaging customers :)!

Julessmith
United States
Over 2 years using the app
April 21, 2016

Easy to use! Great for new & repeat customers to get rewarded!

Katiesdecosweets
United States
Over 2 years using the app
November 5, 2021

Insanely great platform and so easy to use. This app is going to be game changing for our store and hope it increases our CVR.

Styll
United States
Over 2 years using the app
Smile.io replied November 6, 2021

Thank you! 🙏 We're excited to work with you and help bring in those customers! 💯

April 25, 2017

I believe that this is the best app. for rewards program in Shopify app store. It contains many great functions and works as a best marketing tool for online business website. One thing I concern about this app is pricing. Average conversion rate of online business for purchasing is 1~3% visiting in general. If they charge $59.99 per month for up to 2,000 members and I assumed $10 for average transaction amount, then I will make $200 to $600 sales in a month. Many Shopify customers are paying for monthly subscription fees and other app fees as well and it would be very hard to make money paying $59.99 per month for small business owners. If this program targets high-end product market website which has over $50 average transaction. It would be great. This app is really great and awesome app for me but still the price is too high for me. I would like to suggest if they charge 1% fee of sales volume in their plan, it would be better option to all small business owners.

Fashionlandmarks
United States
Over 2 years using the app
January 10, 2018

Super easy to set up!! Glad I found this app!

The Shelvin Shop
United States
Over 2 years using the app
August 31, 2017

We're digging the whole look and feel of the app so far!

This one immediately won us over with its smooth look and operating feels.

We're still a startup, and appreciate them offering a FREEmium plan which others we looked into do not offer this.

Only flaw we can think of atm, is that we wish there was more options to their referral / affiliate program. Like if we can do cash back & multiple rewards. This would help create variations for our affiliates to get more excited with us.

Other than that, we highly recommend trying this out.

Hardkour Performance
United States
Over 2 years using the app
November 10, 2021

Very good app and service. A lot of our costumer use this. Our Team is really happy with it and also the costumer.

Vintage & Rags
Germany
Over 2 years using the app
Smile.io replied November 10, 2021

Thanks so much for taking the time to leave us this review ✨