Smile: Loyalty & Rewards
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (6,529)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its effective loyalty and rewards system that boosts customer retention and engagement. They find it easy to set up and use, with features like customizable rewards and loyalty landing pages enhancing the shopping experience. The free version offers significant value with ample customization options. Customer support is praised for being responsive and attentive, often with specific staff members commended, highlighting the personalized service provided.
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The best rewards app I have found for Shopify and the customer support is great. Highly recommended.
Awe, thank you so much for that 😭 We're flattered! So glad that we were able to help you 💖
Fantastic little app, great way to keep your customers engaged. Still have a little tweaking to do at our end so it works best for us but its a great start and will enjoy using the features - Thumbs Up!
Fantastic app, easy to use for both developer and end user. The customer support, even on the free plan, is amazing.
Hello Natalie! 😀Thanks for taking the time and effort to leave a review. We work really hard to deliver the best service possible to all 💕 our merchants!
No complaints about functionality...its is a good app that works well. However, SMILE changes their pricing and packages so often that you always feel like you are being jerked around. Case in point: when they last adjusted their pricing they included VIP Tiers for what was then a reasonable monthly fee. Now, if you want to continue to offer your customer's VIP tiers, the price has been jumped to $599 a month! Talks about price gouging...
Without the more advanced features that are now only available in the upper tier, this app really doesn't have much over the others. If you are doing a million-plus a year, then maybe $7,200 a year just for your rewards program is an acceptable expense. Otherwise, it's a ridiculous amount and a shame that SMILE has resorted to greed pricing and pushed out their previous customers. So much for "Loyalty."
Thank you for reaching out, and for the feedback! We'll be in touch via email to chat more!
so far it was pretty easy to setup. Hope it works!
Great app! Does exactly what it advertises. Easy to install and use. I don't even have to think about it. I did the set up and the app does the work I needed it to do. My customers love the rewards program.
Thank you for sharing your kind words, we're thrilled to have you on board 💛
I like that it just kinda does its thing, rewarding my collectors and buyers as they purchase paintings and prints, and allowing them to redeem rewards for gift certificates to spend in the shop. Once it is set up it doesn't need much from me!
Thank you so much for your kind review <3 We really appreciate it!
It's simple to use with Shopify and Okendo integration. Customer service is responsive and friendly.
Thank you so much for sharing! We're so happy to hear about your experience ✨
Love this app! Has generated more sales for my store.
Really easy to use and the free version is pretty good