Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Reviews (6,529)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective loyalty and rewards system that boosts customer retention and engagement. They find it easy to set up and use, with features like customizable rewards and loyalty landing pages enhancing the shopping experience. The free version offers significant value with ample customization options. Customer support is praised for being responsive and attentive, often with specific staff members commended, highlighting the personalized service provided.

January 1, 2017

This is a great app and one of the best options out there!

Goddess C
United States
Over 1 year using the app
March 5, 2023

great app great support by the team. I have been using it for the last 1 year and ive seen already results

Red Raven
Greece
Over 1 year using the app
Smile.io replied March 5, 2023

We are so glad that you are seeing results, and that our team was able to help you out :) Let us know if there is anything else we can help you with. And, thank you so much for leaving a review. We really appreciate it!

September 28, 2021

SO far I've had a great experience using the FREE plan before deciding to upgrade to one of their paid plans. They're customer service is super friendly and very helpful.

Hairstrong
Canada
Over 1 year using the app
Smile.io replied September 28, 2021

Thank you so much for this lovely review 💖 We really appreciate it!

January 10, 2022

Starting with shopify free plan to shopify plus plan I use smile.io and I can only recommend it!
Super nice and helpful employees who immediately take care of you and even with extra wishes you will be helped immediately. About the platform itself: Of course there are cheaper alternatives, but the question is whether they are as reliable and thought out. Smile works flawlessly and you notice that this is a "quality product".

snuzone
Austria
Over 1 year using the app
Smile.io replied January 12, 2022

Thank you so much for this amazing review 🥺
We're so happy to hear that you're happy with the product and our team! 💖

December 28, 2020

I use this app to offer my customers points which they can did convert into rewards. It is really easy to use. I love it!

Healthy Kinks Botanicals
Barbados
Over 1 year using the app
Smile.io replied December 29, 2020

Thanks so much for your review ✨
We're so glad to hear that you're loving the app! Happy Holidays!

April 20, 2018

Amazing, very simple to use and setup. I had an issue with setting up referrals and contacted support. They messaged me back right away and resolved the issue within an hour.

Nvyapparels
Canada
Over 1 year using the app
July 15, 2021

Excellent customer service. Andrijana from their team was extremely helpful. Great app and we look forward to using for long time to come.

TenTabs
India
Over 1 year using the app
Smile.io replied July 16, 2021

Thanks so much for the 5-star review 🌟So happy to hear you got the support you needed, and I'll be sure to give Andrijana a shout out!

Edited August 17, 2016

Sweet app really easy to use and great reward too..

Dbrbags
United Kingdom
Over 1 year using the app
September 24, 2016

Easy setup and great app to encourage repeat customers! - MyFluffyPuffs.com

Myfluffypuffs
United States
Over 1 year using the app
Edited June 28, 2023

Easy to use and my customers truly appreciate the little extra bonus of being able to use their rewards points on future purchases:)

Chasing Rainbows Children's Boutique
United States
Over 1 year using the app
Smile.io replied January 4, 2022

Thank you so much for this amazing review 🤩 Glad to hear that you're loving the app so far!