Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Reviews (6,528)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective loyalty and rewards system that boosts customer retention and engagement. They find it easy to set up and use, with features like customizable rewards and loyalty landing pages enhancing the shopping experience. The free version offers significant value with ample customization options. Customer support is praised for being responsive and attentive, often with specific staff members commended, highlighting the personalized service provided.

July 25, 2017

Was really impressed with the easy set up! I like the free trial too.

Jimmys Jerseys
Canada
Over 1 year using the app
October 24, 2016

Works great and easy to set up www.artbedding.us

Artbedding
Bulgaria
Over 1 year using the app
October 20, 2016

Fantastic app, easy to use and very user friendly.
Great way to kick start my points and reward system.

We at More Toys love this
www.moretoysmy.com

More Toys Malaysia
Malaysia
Over 1 year using the app
March 22, 2022

Just started using this app, so far it is perfect, especially with the FREE option! Contacting customer service with questions was a breeze, Jade was incredibly helpful and quick!

Trendy Melange
United States
Over 1 year using the app
Smile.io replied March 22, 2022

Thank you so much for your lovely review! We agree - Jade is the best! :)

July 3, 2016

Wow, I expected a complex setup process but this was so quick and simple. Literally less than minutes and you have a professional looking rewards program all set up. I love that it gives multiple options for rewards and also grows with your company. I can't wait to see how it helps our store grow!

Daisy Tribe
United States
Over 1 year using the app
February 19, 2016

Sweet tooth is really a great app.

Elle Riche
United States
Over 1 year using the app
November 12, 2018

Maggie helped me with my issue in lightning speed time. Great customer service, great app, and great people!! Just about to have it launched on our main site and we couldn't be more excited!

Microbe Formulas™
United States
Over 1 year using the app
March 21, 2017

So far so good. Easy setup. Just what i was looking for

Trigger Finger
Canada
Over 1 year using the app
August 24, 2021

Smile has great customer service! I really appreciate their responsiveness as we work to grow our rewards program.

Sprinkled With Pink
United States
Over 1 year using the app
Smile.io replied August 25, 2021

Thank you so much for your kind words! We'll always be around if you need our assistance, and we can't wait to see your business grow ❤️

September 27, 2022

Absolutely fantastic. We moved over to Smile after our previous loyalty app didn't offer the features we wanted without having to pay a lot more for an upgrade. So far we've found the transition seamless, set up very comprehensive, and overall a much better app (and saving us money) - just wish we'd used it from the beginning! Customer service also brilliant - Joshua was a pleasure to speak to and resolved our query very quickly. Overall very impressed and highly recommend.

The Bias Cut
United Kingdom
Over 1 year using the app
Smile.io replied September 28, 2022

Thanks for this amazing feedback! We are so glad to hear that your search is over! We look forward to helping you continue to build loyalty (and save money), best of luck! ☘️

Cheers,
Joshua - Smile Team 🧙‍♂️