Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Reviews (6,531)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective loyalty and rewards system that boosts customer retention and engagement. They find it easy to set up and use, with features like customizable rewards and loyalty landing pages enhancing the shopping experience. The free version offers significant value with ample customization options. Customer support is praised for being responsive and attentive, often with specific staff members commended, highlighting the personalized service provided.

October 24, 2023

What an amazing app! Keeps all my customers coming back and I have to mention Lisa from customer support is AMAAAAZINGGG, if every app had someone like that, e-commerce would be a bette place

Kenny's Meals
United States
About 1 year using the app
Smile.io replied October 26, 2023

Thanks for leaving a review! We think Lisa is pretty excellent too 🤩

Don't hesitate to reach back out if you have any questions. We're always here when you need us! 💛

Edited May 11, 2022

Great customer service/livechat team. We quickly upgraded to the Growth Plan, definitely recommend to any Shopify site.

Old School Labs™
United States
About 1 year using the app
Smile.io replied July 3, 2021

Thank you so much for the 5-star review ✨Excellent to hear that you are happy with the customer service being provided through live chat!

Edited December 31, 2019

This app was so easy to set up, customize exactly to my liking, and even better? My customers LOVE it! Thank you!! I do wish the subscription fees were cheaper. They're not built/priced for small businesses. That's my only negative feedback.

Tiny Tot Prop Shop Inc.
Canada
About 1 year using the app
Smile.io replied January 7, 2020

Thanks so much for your review! We're so glad that your customers are loving the rewards program!
We'll send you over an email regarding your pricing feedback - thanks so much! ✨

May 24, 2016

Great way to interact with your customers to boost sales & relationships with customers! nmwfit.com

No Matter What Fit
United States
About 1 year using the app
August 10, 2016

The setup was so easy. We have wanted to add something like this for our loyal customers for a long time. Very impressed.

Forged Through Fire
United States
About 1 year using the app
January 15, 2020

Exactly what I was looking for! Best app ever to reward your loyal customers! Furthermore it's totally free for what I need. 10+ vote!

Fortnite-Codes - Special Skins
Italy
About 1 year using the app
Smile.io replied January 16, 2020

Thank you so much for your review! 🥇 Please don't hesitate to reach out if we can help with anything! 😊

October 3, 2016

Easy set up. Free plan is great for a new store like www.5limitfishing.com. Looking forward to building a customer base.

5limit Fishing
United States
About 1 year using the app
August 24, 2016

Great app so far! using the free version right now and its pretty much all we need, but we will upgrade soon so we can make it more in-line with our brand.

Tyvekwallets
United States
About 1 year using the app
Edited September 29, 2017

We have used the app for quite some time and have been happy with the results. We are even happier with the latest updates. Their support team, especially Kyle, is very helpful and quick to respond. Highly recommend!

The Zigzag Stripe
United States
About 1 year using the app
November 25, 2016

for what it promises 5stars, lets see how it works out:)

4end
Slovenia
About 1 year using the app