Overall rating
4.9
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this loyalty and rewards app for its seamless Shopify integration and user-friendly interface. Features like points on product pages and a loyalty landing page are praised for enhancing customer engagement. The app's customer service is noted for its quick response and problem-solving skills. While some merchants find the pricing high, others deem it fair for the extensive features provided. Some merchants have requested more customization options and additional features in lower-tier plans, which the developers have shown receptiveness to.

August 1, 2016

My First Customer Automatically loved it with the Rewards program available from the start. I'm Loving the Features to Create different Loyalty Rewards and Points awarded for Referrals. I LOVE that feature..It's Fantastic. Thank you..I have a sweet tooth for you guys, and the best part is You can utilize this APP for FREE,

Great Job..AWESOME APP. !!

Sahnwin Co
United States
9 months using the app
July 30, 2016

great way to generate new customers that are relevant

Grey Clothing
Canada
9 months using the app
November 23, 2022

Easy installation. Awesome support. Will recommend if you want to expand your brand like top brands.

Alpha Weebs
United States
9 months using the app
Smile.io replied November 23, 2022

Thank you so much for leaving a review, it means the world to us :) <3 Jade

February 5, 2021

I just got the app and it is so easy to use and kind of fun as well. I appreciate the effort put into the app and I can see myself continuing to use it!

Kenna's Crystals
Canada
9 months using the app
Smile.io replied February 6, 2021

Thank you so much for the review 🌟So happy to hear how easy it was to set up for your business!

August 25, 2016

Really happy with how easy this was to set up and use, fits well with the sites style too! Stickr.com.au will be rewarding customers for the rest of its days now.

Sticker Bomb
Australia
9 months using the app
Edited June 18, 2019

I really enjoy using the Smile Rewards App. Within the first minute of installing it, I figured out how to use it, create a points system, referral program. So easy to use, looks nice, and most importantly - its functional and clean.

Sundowncollection
Canada
9 months using the app
Smile.io replied June 18, 2019

Thank you for the five-star review! We really appreciate it :)

March 9, 2018

So far so good! Just switched from another loyalty program that I thought was great, didn't think this one would be 10 times better! Highly recommend!

Thetoastedcoconut
St. Lucia
9 months using the app
December 15, 2022

Very good experience so far after about half a year or so. Great experience with Lisa in customer service. Most bang for the buck that I've found.

Diabetic Kitchen
United States
9 months using the app
Smile.io replied December 15, 2022

Thank you so much for taking the time to leave us this lovely review! It's very appreciated 💖

- Lisa & the Smile Team ✨

August 11, 2016

Awesome App. Rewards are integral in creating a complete shopping experience and giving back to your loyal community. Nice one!

Oceansouldiers
Switzerland
9 months using the app
April 18, 2016

Such an amazing app for customer engagement!

Peace Love And Royalty
United States
9 months using the app