Overall rating
4.9
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy setup, seamless integration, and customizable rewards program. It's recognized for effectively driving customer loyalty and boosting sales, with a positive impact on customer engagement and retention. Merchants value the responsive customer service during system outages or data delays. The app is praised for its affordability, value for money, and low maintenance. Its adaptability to various business needs is also highlighted.

September 6, 2016

Just started but getting our first customers joining the campaign already, love it!

Urban Print Box
United Kingdom
7 months using the app
March 7, 2016

Great app, very easy to setup and use

Nutrimix
United States
7 months using the app
April 27, 2022

Fantastic support from Jade! She was super speedy and efficient with dealing with our request.
Thank you so much for all your help :)

Bottle Bar and Shop
United Kingdom
7 months using the app
Smile.io replied April 27, 2022

It was lovely helping you today, thanks so much for taking the time to leave a review :) -Jade <3

May 30, 2016

I have not tried the app very much yet but so far so good. The instruction seems easy and very friendly :).

This That The Online Store
Thailand
7 months using the app
Edited June 16, 2016

Easy to set up. Looks like a great way to reward our sign and decal customers.

Signs By Salagraphics
United States
7 months using the app
June 20, 2023

High quality set up. Fast and helpful support. Good resources available and smooth onboarding process.

Franz Skincare USA
United States
6 months using the app
Smile.io replied June 20, 2023

Thank you for taking the time to leave your kind review. It was wonderful assisting you today ❤️ - Jade & The Smile Team

February 17, 2017

So far so good, easy to use but does take some time especially with a large clientèle base.
Only been using the app a few days so shall report back!

Tactical Beard Oil
United Kingdom
7 months using the app
July 17, 2023

The app is easy to use and the customer support team is super helpful and fast to response to. The integration with other third party apps like Klaviyo also add value to our customer experience. :)

Wanderlust + Co Singapore
Singapore
5 months using the app
Smile.io replied July 18, 2023

We appreciate you taking the time to leave a review! We're so glad that our Klaviyo integration is helping add to your customer experience and that our support was quick and helpful. Don't hesitate to reach back out if there is anything else we can do for you :)

June 12, 2017

Works great! Thanks for making this app!

Dubiaroaches Net
United States
7 months using the app
May 29, 2016

Very easy to use and very helpful!! I feel like I have a partner in my success!

Tropicalkaren Jewelry
United States
7 months using the app