Overall rating
4.9
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy setup, seamless integration, and customizable rewards program. It's recognized for effectively driving customer loyalty and boosting sales, with a positive impact on customer engagement and retention. Merchants value the responsive customer service during system outages or data delays. The app is praised for its affordability, value for money, and low maintenance. Its adaptability to various business needs is also highlighted.

November 18, 2015

Yes, finally I found this great tool. Good customer service too!

Ohnoooooo
Germany
8 months using the app
Edited May 8, 2020

This app is extremely easy to set up and maintain on an ongoing basis. Currently running their points and referrals programs which work really well together. The support team has been super helpful! I really like the way that it integrates with Klaviyo. I'm able to trigger several automated flows to customers based off of rewards information and send very personalized campaigns. I highly recommend Smile to anyone looking to better their customer lifetime value!

Origins Apparel
Canada
8 months using the app
Smile.io replied May 11, 2020

Thank you so much for your review! We work hard to create meaningful integrations - glad you're loving it! 🐼

April 20, 2023

Just moved to the Smile app from another Loyalty Rewards app and couldnt be happier with my decision. I needed some help importing customer points from the other app and they had it sorted within minutes for me. Super responsive and helpful and the app itself is super user friendly and looks great. Thanks Smile team! :)

Bunny & Co
Australia
8 months using the app
Smile.io replied April 20, 2023

Thank you for taking the time to leave a review and share your kind words super happy we could get you all set up ❤️ - Jade & The Smile Team <3

April 14, 2015

Nice app! and fast support. I have a few customers that sign up, but not a lot so I tried to do some advertising on my facebook page to get people to sign up.

Lil' Bit Country
Canada
8 months using the app
April 6, 2022

Everything you need for your loyalty program is all in here. Easy to setup, easy to manage your customer's point amount, importing exporting is really easy as well. And most importantly, Smile's support team is undoubtedly top-notch. Quick yet simple to understand.

Root Remedies
Malaysia
8 months using the app
Smile.io replied April 6, 2022

Thank you! 😊 Best of luck with your program, we are always here if you need us! 🥳

February 8, 2017

So far so good. Easy to set up.

Gravitygear Store
United States
8 months using the app
February 19, 2017

great experience will be sure to recommend this to upstart business

Live Footwear
United States
8 months using the app
September 12, 2016

Sweet Tooth has helped us in an amazing way with their Loyalty Program. We've boosted our new customer sign ups by 1000% in just 10 days!

Kob Store
United States
8 months using the app
September 29, 2016

Good honest and fair app! Simple to setup and the free starter version looks like it will do the job. Looking forward to seeing this grow for us.

Beachbliss
United States
8 months using the app
Edited November 14, 2022

Great customer service. Detailed information and screenshots to follow. Jade was fast in answering my questions and very friendly

Hola BB
Netherlands
8 months using the app
Smile.io replied April 14, 2022

Thank you so much for taking the time to leave us this lovely review! Hartelijk bedankt! 💖