Overall rating
4.9
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this loyalty and rewards app for its seamless Shopify integration and user-friendly interface. Features like points on product pages and a loyalty landing page are praised for enhancing customer engagement. The app's customer service is noted for its quick response and problem-solving skills. While some merchants find the pricing high, others deem it fair for the extensive features provided. Some merchants have requested more customization options and additional features in lower-tier plans, which the developers have shown receptiveness to.

May 1, 2017

This is a great app.
If you wonder how effective running membership program would be, you'd better try it and see how it works. It's only been 3 days for me but it works quite nice all around - increasing conversion, engagement in social media and average purchase value. Absolutely recommended !

Deal4u Ae
United Arab Emirates
8 months using the app
June 24, 2022

I used this app and it did help me to drive more loyal members and more importantly: more sales! The support team are very knowledgable and are always giving me the best advice. Love this product and the team definitely!

Afterwork Grocery
Hong Kong SAR
8 months using the app
Smile.io replied June 24, 2022

Thank you so much for your kind review. We are delighted that you are having a great experience and are seeing more sales and engagement. Please let us know if you need any help or advice. We are always happy to assist.

June 27, 2017

love it thank you so much for keeping this free to use

Vapempire
New Zealand
8 months using the app
June 5, 2017

Love this! Everyone loves getting rewarded for doing simple things like sharing on social media.

Kinder Bilingue
United States
8 months using the app
May 2, 2017

Easy to use and looks great on my site.....Thanks

Adawnstyle
Australia
8 months using the app
Edited December 2, 2021

Extremely nice App, great UX and super fast support. App functions perfectly and can be integrated with our upcoming mobile app.

Superheldenburger
Germany
8 months using the app
Smile.io replied December 2, 2021

Thank you so much for the kind words about our application and the support you've received! We love hearing from merchants like yourself, and this sort of thing absolutely makes our day 🥰

Until next time, take care!

- Smile Support Team

October 4, 2018

I spent 2-3 hours looking for and testing all other options for mainly a rewards app for our store. After testing all of them I found Smile.io to be the best. The UX and features available for the free plan were by far the best from all other options. We are very happy so far after using this app for close to a week now. Also, the added benefit of the referral program make this a game changer. I've been looking for something like this for a long time now and happy that smile.io has created this. Thank you!

Haute & Rebellious
United States
8 months using the app
October 26, 2019

Really love this app! It encourages customers to make purchases they were hesitate to make. I highly recommend.

Shop J.A.C.K.I.E M
United States
8 months using the app
Smile.io replied October 28, 2019

Thanks for your 5-Star review and recommendation, we really appreciate it! 💖

March 10, 2021

Had an absolutely amazing onboarding experience with Christian Bullock. If you are wondering whether Smile is the right program for you, their team will guide you with any questions you may have and go beyond to have you settled with the best option for you. So far 5 out of 5 experience.

LenoFX
Brazil
8 months using the app
May 11, 2016

Was super easy to install and use! Thank you so much!

Thebabygeneralstore
Switzerland
8 months using the app