Overall rating
4.9
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this loyalty and rewards app for its seamless Shopify integration and user-friendly interface. Features like points on product pages and a loyalty landing page are praised for enhancing customer engagement. The app's customer service is noted for its quick response and problem-solving skills. While some merchants find the pricing high, others deem it fair for the extensive features provided. Some merchants have requested more customization options and additional features in lower-tier plans, which the developers have shown receptiveness to.

September 13, 2021

Helpful and responsive team! I didnt have to wait long to get a response and the customer service team is great.

Plume Hair & Lash Science
Canada
8 months using the app
Smile.io replied September 13, 2021

Thank you so much for taking the time to leave us this review and for sharing your experience 😍

August 25, 2016

Just installed Sweet Tooth and so far so good! Love it!

Social Monograms
United States
8 months using the app
April 21, 2016

Awesome app that does exactly what we were looking for!

Pixel Monster
Canada
8 months using the app
May 6, 2017

Perfect way to get customers engaged. About to upgrade plan. Thank you guys for such a sweet product

Dailenspencer
United States
8 months using the app
February 25, 2017

I just applied this App to my store and i like it very much as it retains customers to my store. Great App

Chokomode
United States
8 months using the app
July 29, 2017

Great, I love that I can reward my customers

Frantatious
Australia
8 months using the app
June 27, 2016

Simple to set up, seems to have all the basics covered, looking forward to the results

Magic White Beauty
Thailand
8 months using the app
October 20, 2016

Sweet as. So far so good. Looking forward to seeing how productive it is.

Nityangistore
New Zealand
8 months using the app
December 7, 2020

I really just started using this app have not set anything up but it looks really nice and i believe that this will maximize and grow your store. im excited to dig in and really use this apps features and have some good ideas as well. i will report back if i have any issues but so far it has been deemed real useful.

Babyblo
United States
8 months using the app
Smile.io replied December 8, 2020

Thank you so much for the review 💕We're glad to hear you've found Smile to be useful so far. Feel free to reach out if you need any help launching your loyalty program!

November 2, 2020

Just writing to say that that I had a really great experience with one of your team members - Rachel - who assisted me greatly in working through an offer we wanted to provide our customers which wasn't out of the box for Smile. She was awesome and it was an absolute pleasure and we got there in the end! Thanks Rachel and SMILE!

M DREAMS
Australia
8 months using the app
Smile.io replied November 9, 2020

Thank you so much for your review! We're so glad to hear that you had a great experience with Rachel 💖