Overall rating
4.9
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy setup, seamless integration, and customizable rewards program. It's recognized for effectively driving customer loyalty and boosting sales, with a positive impact on customer engagement and retention. Merchants value the responsive customer service during system outages or data delays. The app is praised for its affordability, value for money, and low maintenance. Its adaptability to various business needs is also highlighted.

July 29, 2016

Love this app. can't believe it's that easy to start rewarding customers and to create an incentive for them to come back

The Corporate Commuter
Australia
7 months using the app
February 23, 2021

Customer service is awesome! I enquired about something and the customer service team went above and beyond to solve my issue. Really friendly people!

Life of Colour
Australia
7 months using the app
Smile.io replied February 24, 2021

Thanks so much for the review 🌟 Happy to hear our lightning fast support got you the help you needed! ⚡️🤩

October 1, 2016

Great app! Easy to setup and navigate. I wish there was a way to customize the names of the discounts, but they say that option is on the way. Great tool for keeping customers faithful to your store.

Hike N Shop
United States
7 months using the app
May 9, 2018

First review I have ever given. This is an awesome app. I don't use the word awesome lightly. Its simple, quick and and looks excellent. Nice job smile.io

Funschoolsupplies
United States
7 months using the app
November 21, 2019

I Used The App For My Shop and its incredibly amazing , i really convince you to download the app and try it for your business

VADE
United Arab Emirates
7 months using the app
Smile.io replied November 26, 2019

Thank you so much for your review - we really appreciate you sharing! 😊

June 24, 2019

I have the free version because that's all I need. And even in that version, you get a lot of value for what you're trying to do. Will I move up to a paid version? No sure, but if you're looking to just get started, this is a great free app.

Chicky Bungalow
United States
7 months using the app
Smile.io replied June 26, 2019

Thank you for the five-star review! :)

December 22, 2021

Very happy with this app! I can't wait to give the option to our customer for them to redeem rewards, Thank you!

Charlie and Tay
United States
7 months using the app
Smile.io replied December 28, 2021

Thanks so much for your lovely review ❤️ We're so glad to hear that you're happy with our app!

December 11, 2020

I used this app for loyalty and referral purposes. I am a small start-up, and I appreciate the free plan and awesome, attentive customer service, even with the free plan.

Wellness Surge
United States
7 months using the app
Smile.io replied December 12, 2020

Thank you so much for the review - we really appreciate you taking the time out to share your experience with us. We look forward to working with you!

March 16, 2017

Great for your Shopify store. Loving it

Mystic Minds Shop
Australia
7 months using the app
January 15, 2017

Awesome tool to have on my website

G Lax
United States
7 months using the app