Overall rating
4.9
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy setup, seamless integration, and customizable rewards program. It's recognized for effectively driving customer loyalty and boosting sales, with a positive impact on customer engagement and retention. Merchants value the responsive customer service during system outages or data delays. The app is praised for its affordability, value for money, and low maintenance. Its adaptability to various business needs is also highlighted.

Edited April 13, 2023

Excellent & helpful as always- quick and easy responses! Lisa has helped us a few times and is always super friendly and helpful!

TOVAA
United States
7 months using the app
Smile.io replied February 16, 2023

Thank you so much for this lovely review! It was a pleasure chatting with you and I'm so glad that I was able to help with all your questions today 💪✨

- Lisa & the Smile Team 💛

October 10, 2016

Amazing rewards program, very easy to use. Great way to increase social shares for coupons!

www.bohotique.co

Bohotique Co
United States
7 months using the app
May 13, 2022

Great customer service so far. I just started using this app and I haven't made my rewards program available yet so I can't comment on how that will work but I contacted the customer service chat with some questions and they helped me very quickly and efficiently. Happy so far and looking forward to starting my rewards program for my shop with this app.

Vegana Marketplace
United Kingdom
7 months using the app
Smile.io replied May 13, 2022

It was a pleasure chatting with you today! I am glad we were able to help you out :) I hope you enjoy using Smile in your shop! Thank you so much for taking the time to leave a review. - Nicole

February 18, 2021

I used this app to install a reward system on my website. Instalation and set up was super easy and not difficult at all. I loved how I'm able to customize the rewards how I like them to be.

Wolf Pack Boutique
United States
7 months using the app
Smile.io replied February 18, 2021

Thanks so much for the 5-star review 🌟So glad to hear how simple and straightforward Smile has been for you!

Edited May 9, 2019

Awesome app, user friendly and it's so creative. I barely did any work to install it, they would create your reward program for you. I hope it increase my sales.

Sheratique
Saudi Arabia
7 months using the app
Smile.io replied May 9, 2019

Thank you for the five star review! We work hard to make our app easy to use for all merchants. :)

July 22, 2021

Amazing app and customer service, gives you everything that you need, a little expansive but worth it

Bokjeh
United States
7 months using the app
Smile.io replied July 22, 2021

Hello Ghadeer! 🙏 Thanks for your feedback! I'm glad Maria was able to offer all the help you needed! We really love your hand-drawn designs 🤩

Edited August 4, 2016

we love rewarding our customers.thank you Sweet Tooth!

Myyogalove
Türkiye
7 months using the app
October 1, 2020

Moved over from Loyalty Lion mainly for price, but have found better and easier functionality as well as great customer service. Maggie helped me with integrations and was fast and efficient. Thumbs up

SASKIA
United States
7 months using the app
Smile.io replied October 5, 2020

Thank you so much for this amazing review! We are so glad to hear that you're finding our app easier to use, and that our support team was able to help 💖

Edited August 24, 2016

I've been using this app for a few months now and it has really been a godsend! Sweet Tooth helped me streamline my rewards into one program. This automated system has saved me so much time and effort! Love it!

Love Kim
United States
7 months using the app
March 21, 2016

Only starting but seems user friendly. and easy to manage

Shop Allasta
United States
7 months using the app