Overall rating
4.9
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this loyalty and rewards app for its seamless Shopify integration and user-friendly interface. Features like points on product pages and a loyalty landing page are praised for enhancing customer engagement. The app's customer service is noted for its quick response and problem-solving skills. While some merchants find the pricing high, others deem it fair for the extensive features provided. Some merchants have requested more customization options and additional features in lower-tier plans, which the developers have shown receptiveness to.

April 20, 2016

It is a very helpful app to reward our customers!

We love it!!

Rewinddesign
Belgium
6 months using the app
Edited March 27, 2017

A handy app helping us to reward our customers through our My Metcheck rewards programme

Metcheck
United Kingdom
6 months using the app
June 4, 2016

Looking forward to use this app to reward our Coffee Customers!

French Press Coffee
United States
6 months using the app
February 1, 2019

Just in the FREE plan, you will have everything you need and more. Including an Awesome Design! We was really looking for a program with good graphic design and Smile.io is the best.

We had a minor issue with a css tag in their end, but we received support very fast by Elli, she gave us FREE access to a feature that is only available in the paid plan but she knew that it will fix our problem.

How awesome is that?

In Smile.io we have a support team almost 24h ready to help us with any issue that may come.

After trying the FREE plan for some time, we decided that such a great customer support team, features and design deserve nothing less (from a committed company) than jumping into a more Advanced plan and make our customers smile big!

PS: We are not getting paid to make this review. We're just too happy with Smile.io

SugarCane1977
United States
5 months using the app
Smile.io replied March 27, 2019

Wow! Thank you so much for the five-star review and kind words. We really love hearing these kind of stories about our team going above and beyond to create a delightful experience for our merchants. :)

July 8, 2019

This app is easy to use, I just wish they had a link that we can share in emails and social media post.

Silk City Candles & Co.
United States
5 months using the app
Smile.io replied July 9, 2019

Thank you for the five-star review, and for the feedback! We're always looking for ways to make our app easier to use. 🙂

October 11, 2016

A fab way of rewarding our customers for loyalty! Simple

Loop E Juice
United Kingdom
5 months using the app
July 16, 2016

Amazingly Easy... Great Add to Our Store!

Elivate Nutrition
United States
5 months using the app
October 26, 2016

We tried various Reward Apps, some paid for and some free but none compare to Sweet Tooth.

Simple to use and creates brilliant customer engagement and referrals!

A must have for any Shopify store holder, whether online or POS or both!

Eighty Eight Store
United Kingdom
5 months using the app
May 1, 2016

I love this app and so do my customers! It's a great incentive for them to make a purchase.

Nailjuiceshop
New Zealand
5 months using the app
Edited February 13, 2018

I just installed this app and so far I'm loving it! Maggie was of great help and pretty much set everything up for me in no time. Thanks Maggie, you're awesome!

Babes Only
United States
5 months using the app