Overall rating
4.9
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy setup, seamless integration, and customizable rewards program. It's recognized for effectively driving customer loyalty and boosting sales, with a positive impact on customer engagement and retention. Merchants value the responsive customer service during system outages or data delays. The app is praised for its affordability, value for money, and low maintenance. Its adaptability to various business needs is also highlighted.

November 9, 2022

I've reached out to customer support a few times today with the smallest of questions and got treated like royalty. So impressed.

The Comfort Company
United States
3 months using the app
Smile.io replied November 9, 2022

The only way royalty like yourself should be treated! 👑👑👑

Thank you so much for taking the time to leave this review & for all your kind words! We appreciate it so much & we look forward to continuing to impress 🤩

Lisa - Smile Team ✨

February 24, 2016

Love this! It looks really great, seems very easy to use. Had one little hiccup that was resolved within minutes! Great customer service!

Smile Sunshine Designs Llc
United States
3 months using the app
May 20, 2022

Great app- helpful customer service! Would recommend this for your website/POS app rewards program!

LooLous
United States
3 months using the app
Smile.io replied May 20, 2022

Thank you so much for your lovely review 💖 We so enjoyed chatting with you today! Glad to hear you're loving the app so far ✨

September 24, 2016

Love Sweet Tooth! It's perfect for my business! What better way to reward your customers! ~ Tara @ The Smitten Fox, www.thesmittenfox.com

The Smitten Fox
United States
3 months using the app
August 11, 2017

I love Smile.io, it is perfect for me! It's beautiful and the support team is very responsive and helpful! Thanks again Maggie for your help!

Oodys
Canada
3 months using the app
September 23, 2016

All around a very well constructed application. I cannot wait to watch our customers return to our store after being rewarded for referring friends, sharing our page, and liking our social media pages!

Elixvape
United States
3 months using the app
April 17, 2017

installed and setup within an hour (including the time it took to generate codes and get them sent to my e-mail and imported to program. now lets see how it works and if I need to tweak it. www.canadianbrickcafe.ca

Tweegsters Bricks
Canada
3 months using the app
February 21, 2023

easy to configure, I had some questions that the customer service staff answered me in an excellent way, Lisa even made me a video to explain a configuration to me. Let us now await the results of the campaign. good job guys.
www.octante.mx

Octante
Mexico
3 months using the app
Smile.io replied February 22, 2023

Thank you so much for this lovely review! It was a pleasure chatting with you today and I'm so glad to hear you're loving Smile 💪✨

- Lisa & the Smile Team 💛

February 25, 2017

Its a good program, really easy to use.

Ox And Wilde
Canada
3 months using the app
May 1, 2017

Great stuff, i can't wait to get the paid version

Imperostyle
United States
3 months using the app