Overall rating
4.9
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this loyalty and rewards app for its seamless Shopify integration and user-friendly interface. Features like points on product pages and a loyalty landing page are praised for enhancing customer engagement. The app's customer service is noted for its quick response and problem-solving skills. While some merchants find the pricing high, others deem it fair for the extensive features provided. Some merchants have requested more customization options and additional features in lower-tier plans, which the developers have shown receptiveness to.

January 19, 2017

Super easy to use and integrate. Anyone can do it!

Ensemble Box
United States
3 months using the app
April 17, 2017

Awesome program works well...Great......

Superfoodstoyou
Australia
3 months using the app
May 13, 2016

Well thought out - easy to install

Falcon Ink
United Kingdom
3 months using the app
October 27, 2016

I have been using this app since the launching my website a few months ago. It is so incredibly easy to use and looks fantastic once integrated into my website. Many of my customers have already started to use the coupon discounts I have integrated in - which is great. Repeat customers is what you need!

The Cellar Wines
New Zealand
3 months using the app
December 20, 2020

Great App... We look forward to working with your program over the coming years. The settings, rewards and other settings were easy to follow

Blue Cabin Coffee
United States
3 months using the app
Smile.io replied December 20, 2020

Thank you so much for the 5-star rating, and for the kind words. We look forward to working with you as well! 😄

May 11, 2017

Great so far, simple to set up and great rewards, fantastic that it's customisable

Nabu Online
United Kingdom
3 months using the app
March 21, 2022

Smile is an amazing Referral App.
Customer Support is outstanding. They helped us figure out a tricky program we wanted to implement. I highly recommend them.

Sunology
France
3 months using the app
Smile.io replied March 22, 2022

Thank you so much for your review 🤩
Please don't hesitate to reach out to support if there's anything else that we can help with to make your experience great!

April 26, 2016

Great App! just what we were after!

Popaball
United Kingdom
3 months using the app
March 31, 2023

We needed help with accessing rewards and understanding how the program works, and Lisa was so helpful and quick with her answers!

Entry Envy
United States
3 months using the app
Smile.io replied April 1, 2023

Thanks so much for taking the time to leave this lovely review! It was great chatting with you yesterday✨

- Lisa & the Smile Team💛

February 2, 2017

Awesome app and very easy to set up! Love the pricing plans too and the features are everything you could need!

Diamond Beauty Supply Co
United Kingdom
3 months using the app