Smile: Loyalty & Rewards , 5,984 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this loyalty and rewards app for its seamless Shopify integration and user-friendly interface. Features like points on product pages and a loyalty landing page are praised for enhancing customer engagement. The app's customer service is noted for its quick response and problem-solving skills. While some merchants find the pricing high, others deem it fair for the extensive features provided. Some merchants have requested more customization options and additional features in lower-tier plans, which the developers have shown receptiveness to.
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New to this app but seems good so far
I am happy to say that working with the Smile Rewards staff, Maggie, we were able to work out any differences. I revised my review for the following reasons. First, if you have any issues with wanting to use this app, speak with the staff first before uninstalling it. They are really helpful and quick in responding. Secondly, solid support. Maggie and I traded a handful of emails on the weekend, and, on Sunday. Yes, I am impressed! Thirdly, the functionality of this app is amazing and IMHO will help me meet my business goals. I think the free version is totally awesome, but the paid plans sure do offer more in creativity and professional looking widgets, which my customers deserve. How do you spell awesome? M-A-G-G-I-E!!
********Below was my initial review***********
I was really excited to use this app since it would have met my goals for offering value to my customers and growth. BUT, it's way too pricey and unfortunately I cant use it. I really wanted the VIP tiers but I would have to pay $600/month to use. I'm a small fish in a big pond and I hope someday I can swim with the sharks!!
Thank you for the five-star review! We aim to give the best support possible for all of our merchants :)
User friendly with all of the features you want & need for your online store
Love this app. Works great. Definitely worth it to install.
So incredibly easy to use. I am looking forward to getting started!
Very useful, easy to use, and informative.
Great app to build a customer loyalty program!
This app is great. Very easy to use, looks nice on the website, and works will with multiple formats.
Thanks
Thank you for your wonderful review! Glad we're able to help :) Take care and stay safe!
Easy to implement and very flexible. Support team is very responsive and helpful. I would highly recommend this app
It makes us extremely glad to know you've had such a seamless experience so far - we're here anytime to support you and we'll do our best to continue delivering that value for you and your customers in the future. Thank you for recommending us!
- the Smile Team :)
This app is really cool and easy to use!