Smile: Loyalty & Rewards , 5,936 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its easy setup, seamless integration, and customizable rewards program. It's recognized for effectively driving customer loyalty and boosting sales, with a positive impact on customer engagement and retention. Merchants value the responsive customer service during system outages or data delays. The app is praised for its affordability, value for money, and low maintenance. Its adaptability to various business needs is also highlighted.
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Great loyalty program, the app is fantastic! Their support team is very helpful. Highly recommended.
Thank you so much for taking the time to leave us a review! It was great chatting with you today, if you ever need us we are always just a click away! 😀
Cheers,
Joshua - Smile Team 🧙♂️
The Smile app is a great addition to our site and has allowed us to extend our instore rewards program to our customers online, including linking the instore and online experience via the API. The backend is easy to use, can be branded as needed and i feel i have more control over our rewards programme than before.
Thank you so much for your review 🤩
Please don't hesitate to reach out to support if there's anything else that we can help with to make your experience great!
I used this app too help with bringing customers back and this is the best free and easy to use loyalty program I have used. I run a retail store and it connects with your shopify pos customers and adds points depending on how you set it up too be redeemed after a certain amount is obtained
Thanks SMILE
Thank *you* for the five-star review! We really appreciate it. We're happy to hear you're enjoying our integration with Shopify POS. 😄
just installed, so far so good!!! And easy to use :)
I have just started using this app but the support i have received from the Smile team to set up has been brilliant so far
Thank you so much for your review 💖
We're so glad to hear that you're loving our app and customer service!
I was able to get it up and running with zero issues and that says a lot since I am horrible with technology! Everything has been running smoothly since with no effort from me! AND, my customers love it!
Thanks for taking the time to leave a review, we are glad that everything is running smoothly and that your customers are loving Smile as well :)
Pretty amazing app to tailor your loyalty programme
I just installed it in my store and so far has been very easy to set up. Great rewards features linked to social media, friends referral , etc.
Simple and Great app, Fun too use.
For the most part the program is great, I deducted one star because I've noticed sometimes the "redeem rewards" option isn't always there when I'm checking a customer out at POS (this happened not that long ago, a customer who had over 1000 points was checking out- but at POS the smile integration said "no rewards available.") I acknowledge that maybe this isn't Smile's fault- maybe it was something to do with Shopify- but was frustrating nevertheless. Smile customer service is always great though! Fast and friendly and always makes things easy to understand. Thank you!!
Thanks so much for taking the time to leave a review! It was a pleasure chatting with you today and I am so glad you are enjoying Smile. I see your customers are having a hard time using points at POS, and I sent you a message following up on this! 💛 Nicole