Overall rating
4.9
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy setup, seamless integration, and customizable rewards program. It's recognized for effectively driving customer loyalty and boosting sales, with a positive impact on customer engagement and retention. Merchants value the responsive customer service during system outages or data delays. The app is praised for its affordability, value for money, and low maintenance. Its adaptability to various business needs is also highlighted.

October 17, 2016

This app is great so far, I like the interface and the options that it has.

Kineticvortex
United States
About 2 months using the app
September 4, 2016

This app has helped https://www.kompactwallet.com a lot thanks for the great app

Situwallet
Canada
About 2 months using the app
April 13, 2017

Haven't had any issues. Very pleased with the app thus far

Jvetu
United States
About 2 months using the app
August 20, 2022

We wanted to implement a rewards program and chose Smile: Loyalty& Rewards. So far so good and tech support is great too!

Cosmic Bath and Beauty
United States
About 2 months using the app
Smile.io replied August 21, 2022

Thank you so much for your kind review! Happy to help! 😊

Edited August 23, 2019

Great App. Didn't drive sales like I hoped but made better returning customer rates. Even without the most deluxe plan, I was able to create a fitting look for my store.

Texuh Port
Canada
About 2 months using the app
Smile.io replied August 29, 2019

Thank you so much for sharing - and for the 5-star review! :)

May 9, 2016

Simple and snazzy. Easy to use on a whole new level. Thumbs up

Pcgamestore
Croatia
About 2 months using the app
September 20, 2017

Great app to keep your customers happy

Wilows
United States
About 2 months using the app
Edited April 4, 2018

The app is excelent and Maggie and Elli from support are a real charm. They integrated the app in a fixed link on the header and left it working perfectly on my site. Definitely a plus for my store.
Fully recommended!!

Kkduonline
United States
About 2 months using the app
November 9, 2017

this app is very relevant to my store. it will create a close and lasting relationship with my customers. thank you. its awesome

Agora E Com
Philippines
About 2 months using the app
April 3, 2021

It's awesome! I love it! This makes our loyalty program much more efficient and effective. Currently using their free plan and planning to use the paid version.

Apache
United States
About 2 months using the app
Smile.io replied April 3, 2021

Thank you for sharing your kind feedback! 🙌 We're so excited to see your store grow with Smile :)