Overall rating
4.9
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy setup, seamless integration, and customizable rewards program. It's recognized for effectively driving customer loyalty and boosting sales, with a positive impact on customer engagement and retention. Merchants value the responsive customer service during system outages or data delays. The app is praised for its affordability, value for money, and low maintenance. Its adaptability to various business needs is also highlighted.

December 5, 2022

I've been really enjoying this app so far. I needed support for the first time today and Jade was super friendly and helpful. I got my issue resolved quickly. I love how excited my customers are too about the program!

Comfy-Cozy
United States
About 1 month using the app
Smile.io replied December 5, 2022

Thank you so much for taking the time to leave a review! It was a pleasure assisting you today :) <3 Jade

February 9, 2023

Love the app! It's great :) my only note would be two things, automatic point integration of previous purchases by customers when integrating with your store, and second, I would have an email capability to email those customers what their points balance is. This is especially helpful for a store that didn't launch with a loyalty program but is creating one later and has a great customer base who would appreciate an email like this.

STEPHEN MICHAEL OLIVER
United States
About 1 month using the app
Smile.io replied February 10, 2023

Thanks so much for taking the time to leave this kind review — we really appreciate it! 😊

Smile Team ✨

Edited December 6, 2021

I had a great experience with the questions I had today. The chat with your representative was very helpful. He helped me to set up the points system!

Heart N' Soul Boutique
United States
About 1 month using the app
Smile.io replied December 8, 2021

Thank you so much for this review! It makes us so happy to hear that you had a nice experience :)

August 16, 2017

Works very well! Can be seen on our store at https://jukustore.com

Thejukustore
United States
About 1 month using the app
October 18, 2016

Love this! This makes it SO easy!

Kates Saddlery Feed Store Llc
United States
About 1 month using the app
Edited November 9, 2021

I am a small business that uses this program to add to our customer experience. I have not launched our business just yet but this company is extremely easy to contact when I have questions. Recently I needed to know the specific difference between guest and member status. They answered my question in detail within a couple minutes. I 100 percent recommend this app. www.urijahjevann.com

Urijah Jevann
United States
About 1 month using the app
Smile.io replied November 10, 2021

Thank you so much for your review 💖
Please don't hesitate to reach out to support if there's anything else that we can help with to make your experience great!

June 9, 2016

I am loving this thing.
Deff a way to out do my competition and win over customers.

Siliconesexdolls
United States
About 1 month using the app
January 26, 2021

The No.1 Fidelity Program existing on Shopify APP Store! I don't say this just because of that but I did research and tried lots of apps but none of them are like this one. Very intuitive interface! The staff is Amazing, especially Andrea!

ProCleansing
Spain
About 1 month using the app
Smile.io replied January 26, 2021

Thanks so much for taking the time to write this review! We're stoked to hear that we're living up to our No. 1 status and that Andrea provided an amazing experience for you 🙌

February 19, 2016

The perfect app for my store. It works and helps my business grow.

Astaca
Vietnam
About 1 month using the app
August 26, 2016

I love this feature so far! Reward programs are amazing and this one seems great for the value

Annas Essentials
United States
About 1 month using the app