Overall rating
4.9
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy setup, seamless integration, and customizable rewards program. It's recognized for effectively driving customer loyalty and boosting sales, with a positive impact on customer engagement and retention. Merchants value the responsive customer service during system outages or data delays. The app is praised for its affordability, value for money, and low maintenance. Its adaptability to various business needs is also highlighted.

September 12, 2016

Great loyalty tool! Definitely increased sales and kept customers coming back.

Ejuices1
United Kingdom
About 1 month using the app
March 27, 2016

Has been a great app so far for my site https://hockeyfactor.com. User friendly and easy to set up. Loving it!

Hockey Factor
United States
About 1 month using the app
May 12, 2016

awesome app for growing small businesses. Maintaining customer attraction and repeated visits as well orders from the reward point system. I mean you lose some you win some right?

Theboredwalk
United States
About 1 month using the app
October 12, 2016

Helping my store. Highly recommended

9thwaveapparel
United States
About 1 month using the app
April 11, 2016

So far, so good. Very easy to use.

Flashsnacks Com
United States
About 1 month using the app
October 19, 2020

Smile is a great way to reward your customers, we are new to the app but Smiles customer service is excellent and very fast! We send two emails and were replied to within a couple of hours on the same day...rare these days with big companies!!

Pink Pig International
United Kingdom
About 1 month using the app
Smile.io replied October 19, 2020

Thank you so much for using our app, and the five-star rating! Our merchant facing team loves to hear this kind of feedback. 😍

November 8, 2022

Just downloaded this app, needed some help and Nicole was so extremely helpful. They also have lots of explanatory videos as well which is great ;) 10/10 from me!

The Neutral Dog Company
United Kingdom
About 1 month using the app
Smile.io replied November 8, 2022

It was so great chatting with you today! I am so glad the videos were helpful. Thanks so much for taking the time to leave a review. We really appreciate it. Don't hesitate to reach out with any more questions 💛 Nicole

April 5, 2022

Nicole at Smile gave me quick and correct direction is solving a problem and direction on how to fix the issue in the future. Awesome Support Above Expectations!

Pentecostal Publishing House
United States
About 1 month using the app
Smile.io replied April 6, 2022

Thank you so much for taking the time to leave us this review 🦋

August 10, 2016

So easy to setup! My customers are going to love this!

Unchained Style
United States
About 1 month using the app
August 10, 2016

Super Easy To Set Up and Use!!

The Hodge Podge Variety Store
United States
About 1 month using the app