Overall rating
4.9
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy setup, seamless integration, and customizable rewards program. It's recognized for effectively driving customer loyalty and boosting sales, with a positive impact on customer engagement and retention. Merchants value the responsive customer service during system outages or data delays. The app is praised for its affordability, value for money, and low maintenance. Its adaptability to various business needs is also highlighted.

September 17, 2016

It's working really well on our site.

James Co Usa
Australia
About 1 month using the app
September 8, 2016

great app, boring button styles

Tresfancy
Canada
About 2 years using the app
August 14, 2016

Highly recommended! It's easy to set up. It took less than five minutes to add to my website. Customers will now be able to SPEND & EARN Rewards while shopping my store!

Bvstore 33745
United States
About 1 month using the app
April 11, 2023

Its a brilliant app, been using this loyalty app for 3 years.. However after this update they made, they removed alot of settings and features from the free plan.

Now i can't change and edit my settings, i literally have to fork out 50 usd just to change a few settings. What a bunch of greedy devs.

LeMed
Singapore
About 3 years using the app
Smile.io replied April 11, 2023

Thank you for your candid review! We really value and appreciate this honest feedback. We've sent an email your way with some additional information.

March 21, 2017

Great app! I've just started my new store, easy to set up and use!

Muse Sanctuary
United States
About 1 month using the app
March 1, 2023

Great app. Its very easy to install and when I have had questions the support staff have been very helpful.
Would recommend.

Apples & Pears Clothing
United Kingdom
About 1 month using the app
Smile.io replied March 1, 2023

Thanks so much for taking the time to leave a review! It was lovely assisting you today <3 -Jade

October 10, 2016

I'm trying to use Review Loyalty Reward Points

Fairy Tail Nation
United States
About 1 month using the app
June 13, 2020

Great app, launching your loyalty program its very quick, easy, and functional, but just works in English no other language so far.

AzaharPantry
Panama
About 2 years using the app
Smile.io replied June 16, 2020

Thanks for your review! We'll send an email your way with more information about translating texts in app! 🙂

March 26, 2017

so easy to set up! Very helpful!

Productsofbcd
United States
About 1 month using the app
May 28, 2017

very useful for a new ecommerce site. I use it on our site www.cleanlivingclub.com

Clean Living Club
United States
About 1 month using the app