Smile: Loyalty & Rewards , 5,969 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its easy setup, seamless integration, and customizable rewards program. It's recognized for effectively driving customer loyalty and boosting sales, with a positive impact on customer engagement and retention. Merchants value the responsive customer service during system outages or data delays. The app is praised for its affordability, value for money, and low maintenance. Its adaptability to various business needs is also highlighted.
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Great little app to start a rewards program. Using the free version, and the reason I deducted one star - you really should be able to set an expiry on points/rewards at any level, not just a paid level. That was disappointing, but otherwise I'm happy with it and the seamless way it works with Shopify.
Thanks so much for the review! We appreciate the feedback regarding points expiry and its (un)availability on the free plan. Also, happy to hear how seamless you've found Smile to work thus far 😁
So far so good. Would prefer s better sandboxed demo mode for playing about without having to publish live to users while testing.
Fiona deserves a 5+ star rating, awesome customer service and she helped setting it up.
However there are some few functions about this app that is missing, and 299$ for this is way too much. Please do something about the prices, other than that great.
Great app which simplifies some processes
so far so good, but there should be more selections when it comes to the packages. I only need the reward at check out extra, but i would have to pay $200??? aside from that it seems to be a nice app!
Love this simple little app!
So far, Smile's provided a lot of the functionality we need to support a fairly complex loyalty program and their customer service has been great! The only point of improvement I'd call out is that their APIs and dev-facing functionality could be expanded to better support the needs of a mature business.
Thank you so much for taking the time to leave a review. We are so glad our team was able to provide the support that you needed :) We also appreciate your thoughtful feedback. These are great ideas that we will pass along to our Product Team. 💖
Seems to be easy enough to use! Just trying the free level for now.
Freezes a lot and it wont let me do certain things
Great App! Would be perfect if i was able to offer free products as rewards