Overall rating
4.9
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this loyalty and rewards app for its seamless Shopify integration and user-friendly interface. Features like points on product pages and a loyalty landing page are praised for enhancing customer engagement. The app's customer service is noted for its quick response and problem-solving skills. While some merchants find the pricing high, others deem it fair for the extensive features provided. Some merchants have requested more customization options and additional features in lower-tier plans, which the developers have shown receptiveness to.

September 8, 2018

Fantastic app - good customer service and it currently does everything we need to keep our customers coming back to us! One thing we'd like: the ability to move customers up to different VIP tiers manually...
But overall - epic

Analogue Wonderland
United Kingdom
19 days using the app
September 30, 2016

Great App, will help us a lot!

Markslinger
United Kingdom
19 days using the app
August 31, 2016

Great app

www.unlimitedoutdoorproducts.com

Unlimited Outdoor Products
United States
19 days using the app
Edited May 2, 2016

We are using sweet tooth on https://aussiediscreet.com.au because we needed a simpler app than some of the other more complicated loyalty apps. This is easy to setup and it is simple for the customer to understand. Aussie Discreet has found its new referral and loyalty system.

Aussie Discreet
Australia
19 days using the app
March 24, 2021

Great app and easy to set up. Currently on the free plan and has most of the features that I need. I would upgrade if the starter plan wasn't too pricey. 49USD/month is a bit heavy for small/new businesses.

Coco & Buttercup
Australia
18 days using the app
Smile.io replied March 24, 2021

Thank you so much for your 5-star review 💖 Our goal is to help small businesses succeed in whatever way we can. I've sent you a message to see if there's something we can do about the Starter Plan that would work better for you.

February 24, 2016

The set up was really easy! good amount of flexibility and personalisation. We like very much :)

Cinnamon Clove
Singapore
18 days using the app
August 29, 2016

I find this app incredibly useful for my business! & It's free!!!!

Younique By Kimmy Carol
United States
18 days using the app
October 4, 2020

I'm happy to be able to try out the Smile Program for free and provide good rewards for my customers.

LuminaryArtifacts
United States
18 days using the app
Smile.io replied October 5, 2020

Thank you so much for giving us a try and for leaving us this lovely review ✨

April 10, 2017

Good

Atacadao Varejista
Brazil
18 days using the app
July 13, 2016

Great App.. I have used it on a lot of my online stores

Well And Below
United States
18 days using the app