Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Reviews (6,556)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface and exceptional customer service, which simplifies setting up loyalty programs. They appreciate the customization options that boost customer retention and engagement, aligning well with their brand identity. The app also increases customer re-engagement and average order values, with seamless Shopify integration and reliable performance.

August 21, 2016

Looks great and awaiting to check its results....

Xclusively 4 You
India
9 months using the app
Edited November 25, 2024

Very great app for points and VIP system. Easy to use. Great customer service.

Gingiberi
Hong Kong SAR
10 months using the app
Smile.io replied February 22, 2024

Thanks for leaving us a review! We are so glad to see you are enjoying using Smile 🙂

Yours in Loyalty,

✨ The Smile Support Team ✨

January 10, 2017

An all in one turnkey loyalty program that lets you start off easy and inexpensive but can grow and expand with the business. This is my second store that I have added them to, a key part of keeping customers engaged.

Instant Teas
Canada
13 days using the app
July 8, 2016

So far, so goooooood! Customers keep coming back, thank you Sweet Tooth.

Blue Bee Quilting
United States
13 days using the app
November 2, 2021

quick and fast install. step by step instructions answered all my questions without me being confused. like it.

SWG Supply House
United States
13 days using the app
Smile.io replied November 3, 2021

We're so glad to hear that your experiencing with setting up was so smooth✨

November 7, 2016

Are you kidding me? After suckering us in to get our customers to use your rewards system you now say YOU made a mistake and instead of auto generating code we now have to do it manually for ALL our customers unless we upgrade to Shopify Plus. Whose got the time for that! Talk about bait and switch.

Glass Haunt
United States
About 1 year using the app
April 20, 2015

Love the whole idea!
Very simple to add ! And the response is awesome !
Love it !

Zebidah.com
United States
13 days using the app
November 18, 2021

So far so Great! We are very happy so far with Smile and how straight forward and well integrated it is with out site. We have not enabled the app yet so we are unsure of results but the customer support team has been awesome, the app is super slick and is very well designed, and we feel that we have gone with the right app. More to come soon.

Young Mountain Tea
United States
13 days using the app
Smile.io replied November 18, 2021

Thank you so much for taking the time to leave us this lovely review! We're so excited for you to launch your rewards program 💖 🍵

April 23, 2022

Customer service is helpful and responsive. Good experience, and live customer service available in the weekend, even awesome

Emma Stationery Haul
United States
13 days using the app
Smile.io replied April 23, 2022

Thanks so much for taking the time to leave a review. We really appreciate it! It was a pleasure chatting with you today, and we were able to help you out 💛 Nicole

August 3, 2016

Great app. Easy to install and use.

Progood
Australia
13 days using the app